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Contact Basic Fit Customer Service

How to Reach a Person at Basic Fit

Verified Contact Information

General Info:

  • +3 123 890 1750
Send Message

Customer Service:

remote.reply@basic-fit.nl
Request the Photo
remote.reply@basic-fit.fr
Request the Photo (France)
remote.reply@basic-fit.be
Request the Photo (Luxembourg and Belgium)
klantenservice@basic-fit.nl

Investors/ Franchising:

investor.relations@basic-fit.com

Legal:

privacy@basic-fit.com
Privacy Inquiries

Media:

advertising@basic-fit.com
Advertising Inquiries
corporate.communications@basic-fit.com
Press Inquiries

Basic Fit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Basic Fit Phone Number
+3 123 890 1750
Most Popular Basic Fit Email Address
klantenservice@basic-fit.nl
Issue Resolution Rate
Low (7% reported full resolution)
Basic Fit Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
74% phone, 26% email
View full overview
PissedConsumer Club

Contact Information

Basic Fit Website:

Basic Fit Help Center:

Corporate Office Address:

Basic Fit International BV
Wegalaan 60
Hoofddorp, Noord-Holland 2132 JC
Netherlands

Other Info (opening hours):

Mailing Address:

Postbus 3145

2130 KC Hoofddorp

The Netherlands


Basic-Fit Webshop:

Answer number 2591

Borchwerf 5

4704 RG Roosendaal

More contact details

How Customers Rate Basic Fit Support?

5.0 / 5
Good

Based on 143 calls to Basic Fit customer support through PissedConsumer.com and 1 survey response.

Total Calls
143
Issues Resolved
7%

Why Customers Call Basic Fit?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 37%
  • Account 26%
  • Payments and Charges 11%
  • Activation/ Cancellation 8%
  • Request for Information 7%
  • Product/ Service 5%
  • Staff 2%
  • Cards 2%
  • Shipping and Delivery 1%
  • Refund 1%

Customer Inquiries & Issues

37%
  • "Geen toegang tot de sport school met nieuwe telefoon"
  • "Ik krijg geen toegang"
  • "Unknown money transfer"

Account

26%
  • "Account not working"
  • "Membership"
  • "I don't know why I have two subscriptions and I pay twice and now I have an incasso, it makes no sense I only use one subscription"

Payments and Charges

11%
  • "Entry fraud charge"
  • "Payment"
  • "About payment"

Activation/ Cancellation

8%
  • "Cancellation of membership"
  • "To cancel my basic fit account"
  • "unsubscribe"

Request for Information

7%
  • "About abonament"
  • "I want to know why money was taken from my account by basic fit"
  • "I need a confirmation code"

Product/ Service

5%
  • "Problems with freeze member ship"
  • "Problem with money payment"
  • "Complain about a worker"

Staff

2%
  • "Insufficient service via chat"

Cards

2%
  • "Card"

Shipping and Delivery

1%
  • "Wrong order address"

Refund

1%
  • "Refund"

Compare Basic Fit Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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