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Contact Basic Fit Customer Service

Basic Fit Phone Numbers and Emails

General Info:

  • +3 123 890 1750
Send Message

Basic Fit Emails:

Customer Service
Request the Photo, Request the Photo (France), Request the Photo (Luxembourg and Belgium)
Investors/ Franchising
Legal
Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
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Basic Fit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Basic Fit Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Basic Fit is 31238901750.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as Basic Fit may ask you for the following information to identify you as a customer: date of birth, email or first and last name.

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PissedConsumer Club

Contact Information

Basic Fit Website:

Basic Fit Help Center:

Corporate Office Address:

Basic Fit International BV
Wegalaan 60
Hoofddorp, Noord-Holland 2132 JC
Netherlands

Other Info (opening hours):

Mailing Address:

Postbus 3145

2130 KC Hoofddorp

The Netherlands


Basic-Fit Webshop:

Answer number 2591

Borchwerf 5

4704 RG Roosendaal

More contact details

Basic Fit Rating Based on 9 Reviews

Rating details

1.7
more details
Website
Cleanliness
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

How Good is Basic Fit's Customer Service?

Rafal W Xqp
Rafal W Xqp
Feels Disappointed | Feb 26, 2025

I have tried to contact basic fit support many times without success, I also could not send a query on the basic fit website (I have a screenshot)

Read full quote
Brecken Efb
Brecken Efb
Feels Disappointed | Feb 01, 2025

Bad customer service

Read full quote

Summary of Basic Fit Customer Service Calls

105 TOTAL
CALLS
00:00 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Basic Fit?

Account Question:

  • “Login and Qr problems …”
  • “Urgent call about membership cancellation”
  • “Membership”

Payments and Charges Question:

  • “About payment”
  • “Payment”
  • “Underdtanding of payment”

Activation/ Cancellation Question:

  • “To cancel my basic fit account”
  • “Unsubscribe”
  • “Cancel the cancellation”

Request for Information Question:

  • “I need a confirmation code”
  • “Question about payment”
  • “Information”

Product/ Service Question:

  • “Complain about a worker”
  • “All-in complaints”

Cards Question:

  • “Card”

Staff Question:

  • “Insufficient service via chat”

Shipping and Delivery Question:

  • “Wrong order address”

Refund Question:

  • “Refund”

Other Question:

  • “Jebac ci matkę”
  • “Abonnement”
  • “Over mijn betaling”

Compare Basic Fit Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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