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Contact Baseus Customer Service

Baseus Phone Numbers and Emails

Customer Service:

  • +861 330 231 5529
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Baseus Emails:

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Baseus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Baseus is 8613302315529.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call Baseus mainly because of request for information, return/ replace, shipping and delivery.

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PissedConsumer Club

Contact Information

Baseus Rating Based on 3 Reviews

Rating details

1.5
more details
Price Affordability
Value for money
Customer service
Warranty

Rating stats

Rating trend

Summary of Baseus Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Baseus?

Request for Information Question:

  • “No response to my email sand shipping status paid extra for faster service”
  • “To talk to agent,I'm getting nowhere with email”
  • “Question about an outfit”

Shipping and Delivery Question:

  • “My order never came”
  • “Where is my order”
  • “Tracking”

Product/ Service Question:

  • “Recent purchases”
  • “Headphone Not working”

Website/ Application Question:

  • “The description that you have on your website for the jeans that I ordered, I was sent something else”

Return/ Replace Question:

  • “I brought two pair of jeans from you guys and I need to return labels to return the jeans back to you guys”

Other Question:

  • “To send back my order which is to small”
  • “My order”
  • “You sent two of the same items when it was supposed to be a pair of jeans and a top”

Compare Baseus Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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