Base London Phone Numbers and Emails

Customer Service:

  • +44 800 091 0092

Base London Email:

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Base London Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Base London is 448000910092.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Sunday.

  • People call Base London mainly because of return/ replace, refund, shipping and delivery.

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Contact Information

Base London Website:

Base London Help Center:

Corporate Office Address:

Base London
4-6 Buckingham Court
Loughton, Essex IG10 2QZ
United Kingdom

Base London Rating Based on 1 Review

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Summary of Base London Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Base London?

Shipping and Delivery Question:

  • “Ordered wrong size need to order different size”
  • “Wrong address”
  • “Wrong size sent”

Return/ Replace Question:

  • “Return”
  • “My returns label is not downloading”
  • “I am waiting on an exchange notification”

Account Question:

  • “Regarding recently closed account, I was told I needed to speak to someone in customer service. They gave me a number and when I dialed it, it was not correct.”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Other Question:

  • “Information”
  • “Order query”
  • “Paid twice for shoes”
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