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Contact Barbour Customer Service

How to Reach a Person at Barbour

Verified Contact Information

Toll-Free Number:

  • 1-800-338-3474 ext 2283
Call customer service
Send Message

Customer Service:

  • 1-603-249-2283
  • 1-833-954-2203
  • +39 051 042 0151
    Italy
  • +44 800 917 3000
    UK

Barbour Emails:

Customer Service
General Info
Media
Press Inquiries

Barbour Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Barbour Phone Number
1 (800) 338-3474 ext 2283
Average Calls duration
9 minutes
Most Popular Barbour Email Address
info.na@barbour.com
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
76% phone, 24% email
Common Reasons for Contact
Request for information, refund, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Barbour?

Most Popular Number:

(800) 338-3474 ext 2283
Total calls: 18 Issue resolved: 1 Last call: Aug 5, 2025

The company offers numerous telephone numbers that will help you to get in contact with them. For instance, to call Barbour customer service via its phone number in the UK, you should dial 0800 917 3000. The US consumers can receive support via the following Barbour support contact: 833-954-2203, which is a general customer service number. However, there are two more numbers American clients of the company can benefit from. For instance, the US Corporate Office: 800-338-3474 ext. 2283 as well as this Barbour contact for repair and reproofing service: 603-249-2283. There are also telephone numbers for Germany, Austria and Italy. To reach out to the company from Germany, use this toll-free number: 0800 189 4000. To call from Austria, dial 0800 404 454. For calls from Italy, apply to +39 051 042 0151.

The company has multiple email addresses. Before writing to Barbour, identify your need because the choice of contact depends on the purpose of your inquiry. The following Barbour email is to be used if you need to receive customer support: customer.care@barbour.com. For general inquiries in the US, there’s the following Barbour contact: USEnquiries@barbour.com. In case of press inquiries, refer to press@barbour.com. For customers from Germany and Austria, there’s another email to be used: kundenservice@barbour.com.

The Barbour headquarters is located at Barbour House, Simonside, South Shields, Tyne & Wear, NE34 9PD, United Kingdom. Also, there are 14 stores across the UK. Moreover, since the company has a presence in 40 countries worldwide, there are other offices and stores, according to the Barbour website. For instance, the following corporate office is located in the United States: Barbour Inc., 55 Meadowbrook Drive, Milford, NH 03055, USA. Either in the UK or in the US, it’s always crucial to make an appointment over the phone or via email to ensure that the meeting will be held timely.

If you are wondering what the best Barbour hour would be for contacting the company, it depends on the location you are in. UK clients should apply to the company at the following hours: Monday - Friday: 9 a.m. - 5 p.m. Saturday and Sunday: Closed. Barbour hours of operation in the United States are Monday through Friday, 8:30 a.m. - 5 p.m. EST. The office hours are slightly different for Germany and Austrian clients: Monday - Friday: 9 a.m. - 5 p.m. According to the Barbour website, the contact hours in Italy are also Monday through Friday: 9 a.m. - 6 p.m. Saturdays and Sundays are also days off in the US, Germany, Austria, and Italy, as well as bank holidays.

PissedConsumer Club

Contact Information

Barbour Website:

Barbour Help Center:

Corporate Office Address:

Barbour Inc
55 Meadowbrook Drive
Milford, New Hampshire 03055
United States

Other Info (opening hours):

Other Location:

South Shields,

Tyne and Wear NE34 9PD, GB

More contact details

Summary of Barbour Customer Service Calls

22 TOTAL
CALLS
08:38 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Barbour?

Request for Information Question:

  • “Question about alterations”
  • “Need to speak with someone”
  • “Question about cleaning a Barbour coat”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Complaint about Keswick boots”

Payments and Charges Question:

  • “Billing address is wrong”

Shipping and Delivery Question:

  • “Delivery”

Other Question:

  • “Knitwear”
  • “Not receive item”
  • “New collar on jacket”

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