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Contact Barbour Customer Service

Barbour Phone Numbers and Emails

Toll-Free Number:

  • (800) 338-3474 ext 2283
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Customer Service:

  • (603) 249-2283

Barbour Email:

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How to Contact Barbour?

Most Popular Number:

(800) 338-3474 ext 2283
Total calls: 16 Last call: Dec 23, 2023

The company offers numerous telephone numbers that will help you to get in contact with them. For instance, to call Barbour customer service via its phone number in the UK, you should dial 0800 917 3000. The US consumers can receive support via the following Barbour support contact: 833-954-2203, which is a general customer service number. However, there are two more numbers American clients of the company can benefit from. For instance, the US Corporate Office: 800-338-3474 as well as this Barbour contact for repair and reproofing service: 603-249-2283. There are also telephone numbers for Germany, Austria and Italy. To reach out to the company from Germany, use this toll-free number: 0800 189 4000. To call from Austria, dial 0800 404 454. For calls from Italy, apply to +39 051 042 0151.

The company has multiple email addresses. Before writing to Barbour, identify your need because the choice of contact depends on the purpose of your inquiry. The following Barbour email is to be used if you need to receive customer support: customer.care@barbour.com. To get help with repairs and reproofing, US consumers should apply to repairs@barbour.com. For general inquiries in the US, there’s the following Barbour contact: USEnquiries@barbour.com. In case of press inquiries, refer to press@barbour.com. For customers from Germany and Austria, there’s another email to be used: kundenservice@barbour.com. Italian clients should refer to the company via the next Barbour address: assistenzaClienti@Barbour.com.

The Barbour headquarters is located at Barbour House, Simonside, South Shields, Tyne & Wear, NE34 9PD, United Kingdom. Also, there are 14 stores across the UK. Moreover, since the company has a presence in 40 countries worldwide, there are other offices and stores, according to the Barbour website. For instance, the following corporate office is located in the United States: Barbour Inc., 55 Meadowbrook Drive, Milford, NH 03055, USA. Either in the UK or in the US, it’s always crucial to make an appointment over the phone or via email to ensure that the meeting will be held timely.

If you are wondering what the best Barbour hour would be for contacting the company, it depends on the location you are in. UK clients should apply to the company at the following hours: Monday - Friday: 9 a.m. - 5 p.m. Saturday and Sunday: Closed. Barbour hours of operation in the United States are Monday through Friday, 8:30 a.m. - 5 p.m. EST. The office hours are slightly different for Germany and Austrian clients: Monday - Friday: 9 a.m. - 5 p.m. According to the Barbour website, the contact hours in Italy are also Monday through Friday: 9 a.m. - 6 p.m. Saturdays and Sundays are also days off in the US, Germany, Austria, and Italy, as well as bank holidays.

Barbour Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Barbour is 80033834742283. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Sunday.

  • People call Barbour mainly because of request for information, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Barbour Website:

Barbour Help Center:

Corporate Office Address:

Barbour Inc
55 Meadowbrook Drive
Milford, New Hampshire 03055
United States

Other Info (opening hours):

Other Location:

South Shields,

Tyne and Wear NE34 9PD, GB

More contact details

Barbour Rating Based on 4 Reviews

Rating details

1.3
more details
Warranty
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Barbour Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Barbour?

Request for Information Question:

  • “Need to speak with someone”
  • “Question about cleaning a Barbour coat”
  • “Question about alterations”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Billing address is wrong”

Shipping and Delivery Question:

  • “Delivery”

Other Question:

  • “Not receive item”
  • “New collar on jacket”
  • “Complaint about Keswick boots”

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