Contact BankSA Customer Service

BankSA does not provide a direct email address where you can communicate with the customer service manager. However, if you have questions related to the financial company’s mobile app, direct them to the dedicated specialist by using the following BankSA contact: MobileBSA@banksa.com.au.

BankSA’s hours of operation vary based on the type of service. Personal banking is available Monday through Saturday from 8 a.m. to 8 p.m. If you are interested in business banking, contact the company between 8 a.m. and 8 p.m., Monday and Friday. Regarding phone banking services, they are available 24 hours a day, 7 days a week. You’ll find more about the company’s schedule on the “Contact us” page.

The BankSA head office is located at the following address: 97 King William Street, Adelaide, South Australia, 5000. This is the central hub, where key company functions take place. If you see that your corporate-related correspondence requires in-person reviewing by the company’s CEO or specialists in a certain department, use the following mailing address: P.O. Box 399, Adelaide SA, 5001.

You can contact the BankSA dedicated specialist via the official company website directly by accessing the “Contact us” page. There, you’ll find various telephone numbers. Choose the one of them you need and click on it. Additionally, you can connect with the virtual assistant, Sam, available 24/7 to address everyday banking questions. To use such an option, follow the “virtual assistant Sam” hyperlink on the “Contact Us” page.