Contact BankProv Customer Service

The BankProv customer service email address for general questions and information requests is info@bankprov.com. You can use it to learn more about the company, the services it provides, its policies, and the branches’ contact details. To reach the customer care agents with your feedback and complaints, write to onlinehelp@bankprov.com. Alternatively, you can use the online form on the official website to share your experience, concerns, and ideas. The customer support experts will consider your comments and respond to your request, usually within one business day. The Media Relations team is available at marketing@needhambank.com. The same email can be used for website accessibility feedback. Privacy Policy questions can be sent to privacy@bankprov.com.

The BankProv headquarters address is BankProv, 37 5 Market Street, Amesbury, Massachusetts 01913, United States. Legal inquiries, notices, and other documentation can be sent to this office as well for the Legal Department to handle. The customer service team is also available via mail to deal with general feedback, complaints, and suggestions. Inquiries related to Loan Servicing can be sent to Loan Operations at Needham Bank, 1063 Great Plain Ave., Needham, MA 02492. To check the addresses of the company’s branches near you, visit the official website and click the Locations tab in the top left corner of the homepage.

The BankProv hours of operation are Monday to Friday from 9 a.m. to 5 p.m. ET. The personal banking questions regarding your account can be discussed by phone Monday to Friday from 7 a.m. to 7 p.m., and Saturday between 8 a.m. and 3 p.m. ET. The helpline for business banking questions is available Monday to Friday from 8 a.m. to 5 p.m. ET. Alternatively, you can send your inquiry to customer support via email or visit the official website to submit your requests whenever it is convenient for you. You will get a response as soon as the customer relations team studies your matter, usually within one business day.

To get in touch with the customer service team online, visit the BankProv website and click the Contact tab at the top of the homepage. Here, you will find the available ways to reach the company’s representatives, including phone numbers, mailing addresses, and hours of operation. You can also fill out the request form with the required information and the details of your issue to submit your inquiry. If you need contact details of a specific company’s branch, click the Find a Location Near You link in the Find a Branch section. Alternatively, you can DM customer care representatives on Facebook if you prefer communicating via social media.