The published BankNewport customer service number is 1-877-709-2265, a toll-free number. Calling this number is the easiest way to get in touch with the bank. You can also call the other BankNewport phone number if you encounter problems with the toll-free number. For lost or stolen Visa debit cards, call 1-800-472-3272. To reach out to headquarters, call 1-401-846-3400 or 1-800-234-8586. If the agent answering your call on any of these numbers cannot assist, your call will be transferred to someone who can help immediately.
If your Visa debit card is lost or stolen, call BankNewport customer service immediately at 1-800-472-3272 to report it. You can also deactivate a lost or stolen card online by logging into your account. Replacement cards are available at all branches during the bank's regular business hours. You can also request that the replacement card be sent to you by mail. It will be delivered within 7 to 10 business days. Rush orders can be placed for a nominal fee.
There is no published BankNewport email address. However, customer service can be contacted by phone for urgent matters. You can also visit one of the bank's branches or make an appointment to visit the headquarters. If you want to put your concern in writing, you can mail a detailed letter to the bank.
If you have unresolved or complex issues, you can request an appointment with senior bank officials. Usually, these meetings take place at BankNewport headquarters. If you can't visit the office, you're welcome to mail a detailed letter to headquarters. The headquarters is located at the corporate office at BankNewport, 184 John Clarke Road, Middletown, Rhode Island 02842, United States. This is also the mailing address.
BankNewport hours of operation are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. During these hours, agents will be available at all the provided telephone numbers to assist. The branches and offices are also open during these hours. Outside operational hours, you can visit the website for tips on self-help and links to relevant published information. If you need information from an agent who has provided you with an email address, you can email them, and you will receive a response within 2-3 working days.
