BankMobile Phone Numbers and Emails

Toll-Free Number:

  • (866) 309-7454
    Toll Free

Customer Service:

  • (855) 763-6404
    Automated Service Line
  • (833) 200-0791
    BankMobile Personal Loans
  • (866) 663-2228
    Higher Education Platform
  • (844) 969-2265


  • (855) 398-4291


  • (877) 327-9515


  • (484) 926-7118

BankMobile Emails:

Customer Service
BankMobile Personal Loans, Higher Education Platform, White Label Platform
Investors/ Franchising
Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

BankMobile Contact Information

BankMobile Website:

BankMobile Help Center:

Corporate Office Address:

115 Munson Street
New Haven, Connecticut 06511
United States

Other Info (opening hours):

Hours of Operation:

7 days a week: 8 am – 11 pm ET

BankMobile Rating Based on 6 Reviews

Rating details

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Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of BankMobile Customer Service Calls

16:02 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BankMobile Customer Service?

Account Question:

  • “Account information”
  • “Restricted account”
  • “My account is locked”

Refund Question:

  • “Refund”
  • “I can't change my refund preference”
  • “My refund”

Cards Question:

  • “Lost card”
  • “Because it won't let me take money off my card”
  • “Trying to talk to live person tmabout email saying my card was locked”

Request for Information Question:

  • “Questions So”
  • “Calling about my financial aid refund”
  • “Status of merchant refund”

Payments and Charges Question:

  • “Deposits”
  • “Charges”
  • “T9 get a print out if my direct deposit account routing and account numbers for employment purposes for direct deposit.”

Shipping and Delivery Question:

  • “Haven't gotten money in a year”

Activation/ Cancellation Question:

  • “Cancel card”

Staff Question:

  • “I need to speak to a customer service”

Product/ Service Question:

  • “Loan”

Other Question:

  • “Check banlance”
  • “Because y'all won't get a hold of cash app like needed... I've asked for us to do a call together etc. Etc.”
  • “Information”


BankMobile Pros and Cons

Pros: Disbursement, Ctu college has helpin disbursement, College disbursement

Cons: Students does not receive stipend, Not received, Nobody wants to work

BankMobile reviews and complaints

BankMobile is ranked 190 out of 791 in Banks category

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