BankMobile Phone Numbers and Emails

Toll-Free Number:

  • (866) 309-7454
    Toll Free

Customer Service:

  • (855) 763-6404
    Automated Service Line
  • (833) 200-0791
    BankMobile Personal Loans
  • (866) 663-2228
    Higher Education Platform
  • (844) 969-2265

Accounting:

  • (855) 398-4291

Headquarters:

  • (877) 327-9515

Investors:

  • (484) 926-7118

BankMobile Emails:

Customer Service
BankMobile Personal Loans, Higher Education Platform, White Label Platform
Investors/ Franchising
Media
Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

BankMobile Contact Information

BankMobile Website:

BankMobile Help Center:

Corporate Office Address:

BankMobile
115 Munson Street
New Haven, Connecticut 06511
United States

Other Info (opening hours):

Hours of Operation:

7 days a week: 8 am – 11 pm ET


BankMobile Rating Based on 6 Reviews

Rating details

1.5
more details
Reliability
Additional Fees
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of BankMobile Customer Service Calls

97 TOTAL
CALLS
16:02 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BankMobile Customer Service?

Account Question:

  • “Account information”
  • “Restricted account”
  • “My account is locked”

Refund Question:

  • “Refund”
  • “I can't change my refund preference”
  • “My refund”

Cards Question:

  • “Lost card”
  • “Because it won't let me take money off my card”
  • “Trying to talk to live person tmabout email saying my card was locked”

Request for Information Question:

  • “Questions So”
  • “Calling about my financial aid refund”
  • “Status of merchant refund”

Payments and Charges Question:

  • “Deposits”
  • “Charges”
  • “T9 get a print out if my direct deposit account routing and account numbers for employment purposes for direct deposit.”

Shipping and Delivery Question:

  • “Haven't gotten money in a year”

Activation/ Cancellation Question:

  • “Cancel card”

Staff Question:

  • “I need to speak to a customer service”

Product/ Service Question:

  • “Loan”

Other Question:

  • “Check banlance”
  • “Because y'all won't get a hold of cash app like needed... I've asked for us to do a call together etc. Etc.”
  • “Information”

About

BankMobile Pros and Cons

Pros: Disbursement, Ctu college has helpin disbursement, College disbursement

Cons: Students does not receive stipend, Not received, Nobody wants to work

BankMobile reviews and complaints

BankMobile is ranked 190 out of 791 in Banks category

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