Contact Bank One Customer Service
How to Reach a Person at Bank One
Toll-Free Number:
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1-877-469-0110Domestic Chase Military Services
Customer Service:
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1-800-493-3319Chase Sapphire
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1-866-550-5705Collecting and/or completing documents
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1-318-340-3308Military Personnel And Veterans Overseas
Bank One Emails:
Bank One Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Bank One Phone Number | 1 (877) 469-0110 |
| Average Hold Time | 00:01:24 |
| Average Calls duration | 2 minutes |
| Most Popular Bank One Email Address | privacy.info@jpmchase.com |
| Bank One Live Agent Availability | 9% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Prepare before the call to Bank One | Customer id or account number |
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00 AM - 11:00 PM (ET)
Saturday - Sunday: 10:00 AM - 7:00 PM (ET)
Mailing Addresses:
Chase Sapphire
P.O. Box 734007,
Dallas, TX 75373-4007
Chase Accessibility Services
P.O. Box 182077,
Columbus, OH 43218
Fax:
Summary of Bank One Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bank One?
Payments and Charges Question:
- “Pay bill”
- “Need my credit cards resent”
- “Bill not paid via computer”
Account Question:
- “Pay my balance”
- “Balance”
- “Don’t have a bank one account”
Request for Information Question:
- “Checking”
- “Questions about an old account”
- “Check my account”
Cards Question:
- “Card”
- “Lost card”
- “ORDER MY CARD”
Product/ Service Question:
- “Loan”
- “Old policy on needing a title saying it has a lein”
- “Auto loan”
Shipping and Delivery Question:
- “I have not received my credit card.”
- “I didnt get my direct deposit bc account number waa incorrect i work at Walmart”
- “Did not receive my debit card”
Staff Question:
- “Customer service”
- “Speak to customer service”
- “Service location”
Activation/ Cancellation Question:
- “Cancel card”
- “Activate card”
- “Activation”
Employment Question:
- “1099”
- “Past employment”
- “Payoff”
Return/ Replace Question:
- “Check return”
- “Trying to figure out when i will be recieving my 2 replacement cards”
- “Address change”
Website/ Application Question:
- “Wrong site keeps posting”
- “Cant download mobil app because you guys are not sending code”
Refund Question:
- “Refund”
Other Question:
- “To release my check ssi said they release to yall”
- “See if I’m getting garnished”
- “Lien”
About
Bank One Corporation is a company that was acquired by JP Morgan Chase and Company in 2004 and was named after the acquiring company. Bank One Corporation is located in Chicago, Illinois. Nowadays it is the sixth largest bank in the USA. The bank is the largest issuer of Visa card in the world. Bank One was created in 1874 when the First Bank of Ohio together with other banks in the state all were united into one Bank One Corporation. Then some more banks of the company appeared in the other states but all of them were named Bank One.
Bank One is ranked 38 out of 1711 in Banks category