Bank One Phone Numbers and Emails

Toll-Free Number:

  • (877) 469-0110
    Domestic Chase Military Services
Call customer service
Send Message

Customer Service:

  • (800) 493-3319
    Chase Sapphire
  • (866) 550-5705
    Collecting and/or completing documents
  • (318) 340-3308
    Military Personnel And Veterans Overseas
  • (800) 848-9380
    Resources

Accessibility:

  • (855) 644-4561
    Toll Free

Accounting/ Billing:

  • (800) 242-7338
  • +44 800 935 9935
    Get online and mobile banking support, or help with your account

General Info:

  • (888) 868-8618

Technical Support:

  • (713) 262-3300
    Outside US
  • (877) 242-7372
    US only

Bank One Emails:

Legal
Privacy Inquiries
accessibility_assistance@chase.com
info@chase.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

Bank One Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Bank One is 8774690110. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Bank One mainly because of request for information, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

JPMorgan Chase Bank, N.A.
270 Park Avenue
New York, New York 10172
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 AM - 11:00 PM (ET)

Saturday - Sunday: 10:00 AM - 7:00 PM (ET)


Mailing Addresses:

Chase Sapphire

P.O. Box 734007,

Dallas, TX 75373-4007

Chase Accessibility Services

P.O. Box 182077,

Columbus, OH 43218

More contact details

Fax:

+1 (847) 787 5125

Bank One Rating Based on 4 Reviews

Rating details

3.2
more details
Customer service
Discounts and Special Offers
Product or Service Quality
Billing Practices

Rating stats

Rating trend

How Good is Bank One's Customer Service?

Jamisha Qor
Jamisha Qor
Feels Disappointed | Aug 08, 2024

They hung up on me when I called them

Read full quote
Yaslin Boe
Yaslin Boe
Feels Disappointed | Dec 03, 2022

I didn't know they were part of capital one credit card.someone got my card information used it and I tried to work out a payment plan with them, they refused. Now I got a court case against me.

Read full quote

Summary of Bank One Customer Service Calls

453 TOTAL
CALLS
01:11 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bank One?

Payments and Charges Question:

  • “Charges in my account”
  • “Safety deposit box”
  • “Set up my payment”

Request for Information Question:

  • “You took over valley national Bank of Arizona and I need to know where my money is in bank one now.”
  • “To check on my account”
  • “To find out about money taken from my account”

Account Question:

  • “My step sister daughter stole my phone and my ID and I was told that she opened account as my health Care provider there”
  • “Account”
  • “Balance for account”

Cards Question:

  • “New card”
  • “To be able to use the pre paid card I got from Walmart, you put a hold on my card and it is useless,I can't eat I have no other money,iput80 dollars on the card to help manage my money and be able to eat when I'm hungry,”
  • “Fmc corporate card”

Product/ Service Question:

  • “Increase ATM withdrawal”
  • “2002 auto loan”
  • “Loan”

Shipping and Delivery Question:

  • “I didnt get my direct deposit bc account number waa incorrect i work at Walmart”
  • “Did not receive my debit card”
  • “Have not received my bank One credit card”

Staff Question:

  • “Speak to customer service”
  • “Service location”

Activation/ Cancellation Question:

  • “Activate card”
  • “Activation”
  • “To cancel the monies you're taking out of my savings checking account”

Employment Question:

  • “Past employment”
  • “Payoff”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Trying to figure out when i will be recieving my 2 replacement cards”
  • “My checks are being returned from the irs. Tgey are 39 yr old checks from Bank One”

Other Question:

  • “Vested retirement benefits”
  • “Dispute”
  • “Statements”

About

Summary

Bank One Corporation is a company that was acquired by JP Morgan Chase and Company in 2004 and was named after the acquiring company. Bank One Corporation is located in Chicago, Illinois. Nowadays it is the sixth largest bank in the USA. The bank is the largest issuer of Visa card in the world. Bank One was created in 1874 when the First Bank of Ohio together with other banks in the state all were united into one Bank One Corporation. Then some more banks of the company appeared in the other states but all of them were named Bank One.

Bank One reviews and complaints

Bank One is ranked 75 out of 1520 in Banks category

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