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Contact Bank of the James Customer Service

How to Reach a Person at Bank of the James

Verified Contact Information

Toll-Free Number:

  • 1-877-266-0765
Call Now
Send Message

Customer Service:

  • 1-800-325-3678
    Business Credit Card
  • 1-800-567-3451
    Card Activation and PIN Resets
  • 1-833-221-8665
    Debit Card Customer Service
  • 1-800-554-8969
    Debit Card Customer Service

Headquarters:

  • 1-434-846-2000
    Office in Lynchburg, VA

Customer Service:

support@bankofthejames.com
Mobile App
customersupport@bankofthejames.com

Bank of the James Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bank of the James Phone Number
1 (877) 266-0765
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Activation/ cancellation and account
View full overview

How to Contact Bank of the James?

Most Popular Number:

(877) 266-0765

The easiest way to contact Bank of the James customer service is to call its toll-free number at (877) 266-0765. There are various other telephone numbers for specific sections and actions. All the numbers are on the website. We have listed a few important numbers here for your convenience. Call (800) 325-3678 for inquiries about business credit cards. For card activation and PIN resets, call (800) 567-3451. General debit card customer service is available at (833) 221-8665 and (800) 554-8969. You can call the headquarters in Lynchburg at +1 (434) 846-2000.

People who prefer to communicate with customer service via email are welcome to use the Bank of the James email addresses. Customer service reads all emails received, and you can expect a response within 2-3 working days. For all your general concerns and questions, send your email to customersupport@bankofthejames.com. Concerns about the mobile app can be emailed to support@bankofthejames.com. Before you send your email, ensure that your contact details are included.

Bank of the James hours of operation are Monday through Friday from 9 AM to 5 PM. The bank is closed on Saturday and Sunday. The customer service hours are the same as the banking hours. During these hours, you can call customer service or visit headquarters. Please book an appointment in advance if you wish to visit the headquarters. The headquarters is located at the corporate office, situated at Bank of the James, 828 Main Street, Lynchburg, Virginia 24504, United States.

To contact customer service online, use the Bank of the James website. Go to the website and click on “Contact Us”. You will get information on your screen about all the phone numbers and email addresses you need to contact the support team. You can also send a message via the website, and a representative will contact you as soon as possible during business hours.

PissedConsumer Club

Contact Information

Bank of the James Website:

Bank of the James Help Center:

Corporate Office Address:

Bank of the James
828 Main Street
Lynchburg, Virginia 24504
United States

Summary of Bank of the James Customer Service Calls

4 TOTAL
CALLS
00:54 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Bank of the James Customer Service To

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