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Contact Bank of Texas Customer Service

Bank of Texas Phone Numbers and Emails

Toll-Free Number:

  • (800) 346-5312
    Outside of These Areas
Call customer service

Customer Service:

  • (214) 987-8889
    Commercial, Dallas
  • (817) 255-2123
    Commercial, Dallas
  • (713) 289-5845
    Commercial, Houston
  • (214) 987-8840
    Dallas Region
  • (817) 399-8840
    Fort Worth Region
  • (713) 578-3500
    Houston Region
  • (866) 910-5217
    Mortgage

Legal:

  • (844) 961-1057
    Privacy Inquiries

Bank of Texas Email:

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How to Contact Bank of Texas Customer Service?

Most Popular Number:

(800) 346-5312
Outside of These Areas
Total calls: 13 Issue resolved: 1 Last call: Feb 3, 2025
author avatar
PissedConsumer Reporter

Bank of Texas's 24-hour customer service is available via the toll-free phone number. Clients can dial the published number any hour of the day and get guidance on how to resolve it. To speak to the Bank's representative via other phone numbers, it's best to call them during Bank of Texas customer service hours. The hours are between 7:00 AM and 9:00 PM CT, Monday through Friday. Dial the service numbers from 8:00 AM - 5:00 PM CT on Saturdays.

Clients can dial several Bank of Texas phone numbers to speak to bank representatives. The toll-free number is 1-800-346-5312, available 24 hours, seven days a week. To contact their customer service line in Dallas, you can dial the designated numbers: 1-214-987-8889 and 1-817-255-2123. If you want to contact the Bank in Houston, the number is 1-713-289-5845. The Bank of Texas customer service number is 1-866-910-5217 if you wish to discuss mortgages.

Some of the Bank's procedures need to be resolved in person. For this, individuals can visit the Bank of Texas corporate office. The address is 7600 W. Northwest Highway, Dallas, Texas 75225, United States. Upon arrival at the main office, visitors must check in with the reception. The reception staff will expect and guide them to their destination within the building. This Bank of Texas corporate address can also send mail when required.

Bank of Texas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Bank of Texas is 8003465312. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Tuesday and Saturday.

  • Be prepared for the call as Bank of Texas may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Bank of Texas Website:

Bank of Texas Help Center:

Corporate Office Address:

Bank of Texas
7600 W. Northwest Highway
Dallas, Texas 75225
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 9:00pm (CT)

Saturday: 8:00am - 5:00pm (CT)

More contact details

Bank of Texas Rating Based on 3 Reviews

Rating details

1.0
more details
Website
Reliability
Customer service
Billing Practices

Rating stats

Rating trend

Summary of Bank of Texas Customer Service Calls

151 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bank of Texas?

Account Question:

  • “Online account not working”
  • “To see if my account is still active”
  • “What is my balance”

Payments and Charges Question:

  • “Extend my limit on my debit card for today”
  • “Need invoice for HUD vash housing”
  • “Missing money”

Cards Question:

  • “Card not working”
  • “Signature cards”
  • “Someone is using my card”

Product/ Service Question:

  • “Problem with atm”
  • “Withdrawal over limit”
  • “Home insurance confirmation on mortgage loan”

Request for Information Question:

  • “Can't use the information on my account”
  • “To speak with a customer representative”
  • “Online help”

Staff Question:

  • “Customer service”
  • “To speak with a customer representativeSpeak with customer service”

Return/ Replace Question:

  • “Return items fee charged”
  • “Change of address”

Employment Question:

  • “Need 1099”

Other Question:

  • “Used an ATM in QT gas station and didn’t receive my money out of ATM”
  • “Transacciones no reconocidas”
  • “I had some money in citizens national bank of Texas I was wondering what happened to my money since that bank is closed p o box 20 bellaire Texas 77042”

Compare Bank of Texas Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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