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Contact Bank of Ireland Customer Service

Bank of Ireland Phone Numbers and Emails

Customer Service:

  • +44 800 121 7790
    365 and Credit Card Customers (Freephone) - Northern Ireland and Great Britain Customers
  • +35 381 836 5121
    Bank of Ireland Private
  • +44 162 464 9077
    BOI (IOM) Limited
  • +44 800 032 1288
    BOL and Global Market Customers (Freephone) - Northern Ireland and Great Britain Customers
  • +35 381 820 0348
    Brexit Helpline
  • +35 356 775 7747
    Credit Card Services - Northern Ireland and Great Britain Customers
  • +44 345 309 8099
    Credit Card Services - Northern Ireland and Great Britain Customers
  • +35 381 825 1251
    Credit Card Services - Republic of Ireland Customers
  • +35 381 835 4454
    Current Accounts
  • +3 531 404 4034
    Current Accounts - Outside the Republic of Ireland
  • +3 531 611 3333
    For existing Mortgage Customers
  • +35 381 836 5345
    Lending Specialists
  • +35 381 821 0625
    Loans Arrears Support
  • +353 180 081 8998
    New Student Lending
  • +35 381 820 0334
    New/Existing Applications
  • +44 345 736 5555
    Online and Phone Banking - Northern Ireland and Great Britain Customers
  • +35 381 836 5365
    Online and Phone Banking - Republic of Ireland Customers
  • +3 531 404 4000
    Online and Phone Banking - Republic of Ireland Customers
  • +3 531 738 3663
    TRS Helpline
  • +35 387 187 9456

Emergency/ Hotline:

  • +353 180 094 6764
    Republic of Ireland Customers (Freephone)
  • +35 356 775 7007
    Republic of Ireland Customers (Not Freephone)

Headquarters:

  • +3 531 661 5933

Legal:

  • +3 531 688 3674
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Bank of Ireland Emails:

Customer Service
Bank of Ireland Private, BOI (IOM) Limited, For Questions About Account, TRS Helpline
Investors/ Franchising
Responsibleand Sustainable Business Strategy,
Legal
Report Fraud
Online Security
Is this your business?
More phone numbers and emails Less phone numbers and emails

Bank of Ireland Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bank of Ireland Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Bank of Ireland is 353818365121. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Saturday.

  • Be prepared for the call as Bank of Ireland may ask you for the following information to identify you as a customer: date of birth, customer id or account no or email.

View full overview ›
PissedConsumer Club

Contact Information

Bank of Ireland Website:

Bank of Ireland Help Center:

Corporate Office Address:

Bank of Ireland Group plc
Baggot Plaza 27-33 Upper Baggot St
Dublin, D04 VX58
Ireland

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (including Bank holidays)

Saturday: 10:00am - 2:00pm

Sunday: Closed


Other Locations:

Registered Office

40 Mespil Road,

Dublin 4


Bank of Ireland Corporate Banking

1 Donegall Square

Belfast BT1 5LR


BOI (IOM) Limited

69 Athol Street,

Douglas,

Isle of Man, IM1 1JE

Fax: +44(0) 1624 615603


Postal Addresses:

Data Protection Officer

PO Box 12940,

Dublin 18


Data Protection Commission

21 Fitzwilliam Square South,

Dublin 2, D02 RD28

More contact details

Fax:

+ 353 1 661 5671

Bank of Ireland Rating Based on 4 Reviews

Rating details

3.5
more details
Additional Fees
Reliability
Location
Billing Practices

Rating stats

Rating trend

Summary of Bank of Ireland Customer Service Calls

58 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bank of Ireland?

Cards Question:

  • “Card frozen”
  • “Card emergency”
  • “Card wont work online”

Payments and Charges Question:

  • “Possible fraud”
  • “Lost debit card”
  • “I want to make a transaction for a flight from Dublin to Los Angelus return ,but the authentication is not taking it why.?”

Account Question:

  • “Blocked card”
  • “Bank blocked my bank card”
  • “Have a doubt in swift code”

Request for Information Question:

  • “Support urgent”

Product/ Service Question:

  • “Problem with downloading app”

Return/ Replace Question:

  • “Change my address”

Website/ Application Question:

  • “Application”

Other Question:

  • “Pension inquiries”
  • “Pay mortgage”
  • “Refusal to send me my bank statement”

Compare Bank of Ireland Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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