Contact Bank of Ann Arbor Customer Service

There is a single official email address, ebanking@boaa.com, available to reach Bank of Ann Arbor’s customer service for assistance with accessibility issues. Clients can also use it for general inquiries. However, to avoid any confusion, they must state their purpose of consultation in the subject line. It is also essential to explain the problem in detail and provide relevant proof to support the claim.

Consumers seeking to consult the company headquarters directly can send a letter or visit the Bank of Ann Arbor address, 125 S 5th Ave., Ann Arbor, Michigan 48104, United States. For a seamless experience, arrive during working hours with an appointment in the relevant department. Those who send a letter to the corporate office must also provide additional information and proof with the written correspondence so the agent can identify and address the issue effectively.

Bank of Ann Arbor’s hours of operation from Monday to Friday are between 9:00 AM and 5:00 PM. The company agents are also available on Saturday to efficiently assist users from 9:00 AM to noon. Those seeking to contact Bank of Ann Arbor customer service on Sunday or outside the mentioned hours should first consult the self-help resources on the company website. If that does not suffice, they can share their issue with the support team via email and expect a response the next day.

Users can reach Bank of Ann Arbor's customer service online by using the contact request form on the company’s official website. This feature is available on the Contact Us page and requires clients to provide their name, email, address, phone number, and details of the issue. However, one must avoid providing any personal or confidential information, such as account details, Social Security numbers, and date of birth, as sharing such information online can be risky. If that is required to resolve the issue, click Find Us on the right-hand side of the same page to find the Bank of Ann Arbor address for the closest branch for mailing or in-person consultation.