Anyone else having issues with Bank Of America and loan modification? Have been in so-called "review" status for 3 months.
Sent every piece of information they asked for back in July. I have called twice a week, every week since and have been told we've received everything and it's in review.
Called today, because last Rep said to call after the 15th. I was told that they were requesting financial documents, everything that I already sent them months ago in July.
I also faxed the info again in August and have sent updated bank statements and pay stubs every week since. Then when you state that you've already sent everything they just say, you have to send again if you want to be reviewed! I was given a supervisors phone# 4 weeks ago and have left her 19 messages and not one return call.
So frustrated! Maybe that's what they want, you to "give up"??
Product or Service Mentioned: Bank Of America Loan Modification.
Monetary Loss: $150.