Contact Bank Five Nine Customer Service

The Bank Five Nine customer service email address for general questions and information requests is info@bankfivenine.com. You can use this email to learn more about the company, its services, prices, and policies. You can also email customer care whenever you need assistance with your account, including changing your address or updating debit-card limits. General feedback, complaints, and suggestions can be sent to this address as well. Alternatively, you can use the online form on the Contact Us page of the official website to submit your request and share your experience, ideas, and concerns. The Media Relations team is available at marketing@fbfcwi.com for press, media, and advertising inquiries.

The Bank Five Nine headquarters mailing address is Bank Five Nine Inc., 155 W. Wisconsin Avenue, Oconomowoc, Wisconsin 53066, United States. You can send general information requests to this office to learn more about the company and the services it provides. Legal inquiries, official correspondence, and other documentation can be sent to this address as well for the Legal Department to handle. You can also send your feedback, complaints, and suggestions to the customer service team via mail. The same address is appropriate for the Privacy Policy and Data Protection concerns. To check the locations of other company’s branches, visit the official website and click the Locations tab at the top.

The Bank Five Nine hours of operation are Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturday between 8:30 a.m. and 12 p.m. CST. You can call the customer care helpline during these hours for general information and assistance with account-related issues. If you prefer online communication, you can discuss your matter with a live agent via chat on the official website during the customer service hours. If you need to report a lost or stolen debit or credit card, you can call their hotline 24/7. Alternatively, you can email your inquiry to customer support or submit your request via the website whenever it is convenient for you.

To reach the customer service team online, visit the Bank Five Nine website and click the Chat icon in the top right corner of the homepage. Select the Banking Chat or Mortgage Chat option according to your inquiry and type your question to start the conversation. The live agents are available via chat Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturday between 8:30 a.m. and 12 p.m. CST. Alternatively, you can click the About Us tab at the top and choose the Contact Bank Five Nine option from the drop-down menu. Fill out the request form with the required information and issue details to submit your inquiry.