Contact Bandai Customer Service

Customers prefer to use Bandai email as it has specified addresses for different types of inquiries. For product concerns or general service, you may write to customerservice@bntca.com. For general questions regarding the company, email Bandai contact at info-bnhd@bandainamco.co.jp. Privacy inquiries should be forwarded to privacy@bandai.com so that proper action may be taken when there are data concerns.

There is a friendly online 'Contact Us' section on the official Bandai website for users interested in online support. Here, you can fill out a detailed contact form, entering your name, email address, phone number, and request description. After filling that out, just hit the 'Send' button on the page's right. In this case, a good practice would also be creating an account on its website. The account holder will access support and see a history of previous conversations with the Bandai customer support team.
Bandai customer service also has an active presence on various social media platforms where customers can obtain assistance. Customers will get a lot of informal queries through these channels or even updates on Bandai's latest products and announcements throughout these channels.
However, the Bandai customer service shall handle all problems either way, not confined to account queries, payment concerns, other issues relating to billing and request refunds, product, promotion, and policy-related inquiries. There is a way for customers to get their questions answered efficiently and conveniently on one of several different channels that the Bandai customer support provides.