Contact Bancolombia Customer Service
Bancolombia Phone Numbers and Emails
Toll-Free Number:
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(866) 379-9714USA
Customer Service:
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+57 605 361 8888Barranquilla, Colombia
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+57 605 361 8820Barranquilla, Colombia
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+57 601 343 0000Bogota, Colombia
Bancolombia Emails:
Bancolombia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bancolombia Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bancolombia is 8663799714. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 14 minutes.
Be prepared for the call as Bancolombia may ask you for the following information to identify you as a customer: social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bancolombia Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bancolombia is 8663799714. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 14 minutes.
Be prepared for the call as Bancolombia may ask you for the following information to identify you as a customer: social security number.
People call Bancolombia mainly because of account, request for information, payments and charges.
The best email to contact Bancolombia is defensor@bancolombia.com.co. 43% of customers use this email address to address their issues and concerns.
Contact Information
Bancolombia Website:
Bancolombia Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 6:00am - 10:00pm
Summary of Bancolombia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bancolombia?
Account Question:
- “Bank account”
- “Open an account”
- “Atm password”
Payments and Charges Question:
- “Debit card”
- “Suspected bank fraud, unauthorized use of cell phone”
- “Credito”
Request for Information Question:
- “Question regarding a transfer”
- “Talk about my blocked account”
- “Opening a checking account”
Cards Question:
- “Card won't work for online purchases and is now blocked”
- “Need a new card”
- “Credit card”
Product/ Service Question:
- “Need2 buy a tickett”
- “Insurance question”
- “Loan”
Activation/ Cancellation Question:
- “Activate code”
- “Cancel credit card”
Website/ Application Question:
- “My app is lock”
Shipping and Delivery Question:
- “Activar tarjeta débito”
Staff Question:
- “Customer service”
Other Question:
- “Clave dinámica”
- “Activar clave”
- “Cuánta bloqueada”
Compare Bancolombia Customer Service To
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