Contact Bancolombia Customer Service
Bancolombia Phone Numbers and Emails
Toll-Free Number:
-
(866) 379-9714USA
Customer Service:
-
+57 605 361 8888Barranquilla, Colombia
-
+57 605 361 8820Barranquilla, Colombia
-
+57 601 343 0000Bogota, Colombia
Bancolombia Emails:
Bancolombia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bancolombia is (866) 379-9714. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Bancolombia may ask you for the following information to identify you as a customer: social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Bancolombia is (866) 379-9714. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Bancolombia may ask you for the following information to identify you as a customer: social security number.
People call Bancolombia mainly because of account, request for information, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Bancolombia is defensor@bancolombia.com.co. 41% of customers use this email address to address their issues and concerns.
Contact Information
Bancolombia Website:
Bancolombia Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 6:00am - 10:00pm
Summary of Bancolombia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bancolombia?
Account Question:
- “Open account”
- “Unable to sign up”
- “Account”
Request for Information Question:
- “Get information on sending money”
- “Regarding Donation Financial Support”
- “Open a checking account”
Payments and Charges Question:
- “Debit card”
- “Suspected bank fraud, unauthorized use of cell phone”
- “Credito”
Cards Question:
- “Lost card”
- “Card won't work for online purchases and is now blocked”
- “Need a new card”
Product/ Service Question:
- “Need2 buy a tickett”
- “Insurance question”
- “Loan”
Website/ Application Question:
- “App clave dinamica”
- “No puedo descargar la app de Bancolombia”
- “My app is lock”
Activation/ Cancellation Question:
- “Activate code”
- “Cancel credit card”
Shipping and Delivery Question:
- “Activar tarjeta débito”
Staff Question:
- “Customer service”
Other Question:
- “Mortgage jubilado comprar una propiedad en Medellín 30%de lnicos podría comprar”
- “Pregunta”
- “Extractos Ban arios año 2024”
Compare Bancolombia Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
