Bancolombia Phone Numbers and Emails

Toll-Free Number:

  • (866) 379-9714
    USA
Send Message

Customer Service:

  • +57 605 361 8888
    Barranquilla, Colombia
  • +57 605 361 8820
    Barranquilla, Colombia
  • +57 601 343 0000
    Bogota, Colombia
  • +57 601 232 6520
    Bogota, Colombia
  • +57 607 697 2525
    Bucaramanga, Colombia
  • +57 602 554 0505
    Cali, Colombia
  • +57 602 554 0522
    Cali, Colombia
  • +57 605 693 4400
    Cartagena, Colombia
  • +571 800 091 0090
    Free Line
  • +57 604 510 9000
    Medellin, Colombia
  • +57 604 251 8188
    Medellin, Colombia
  • +571 800 091 2345
    Other Countries
  • +57 606 340 1213
    Pereira, Colombia
  • +3 490 099 5717
    Spain

Bancolombia Emails:

Business Customer Service
Proveedores
Complaints/ Feedback
Customer Service
Main Financial Consumer Ombudsman
Fundraising/ Donations
Bancolombia Group Foundation
Technical Support
tu360negocios@bancolombia.com.co
Tu360Business
Is this your business?
More phone numbers and emails Less phone numbers and emails

Bancolombia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bancolombia Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Bancolombia is 8663799714. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • Be prepared for the call as Bancolombia may ask you for the following information to identify you as a customer: social security number.

View full overview ›
PissedConsumer Club

Contact Information

Bancolombia Website:

Bancolombia Help Center:

Corporate Office Address:

Bancolombia S.A.
26-85 Carrera 48
Medellin, Antioquia 050021
Colombia

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 10:00pm

More contact details

Bancolombia Rating Based on 5 Reviews

Rating details

2.1
more details
Customer service
Value for money
Price Affordability
Interest Rate

Rating stats

Rating trend

Summary of Bancolombia Customer Service Calls

155 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bancolombia?

Account Question:

  • “Atm password”
  • “Access to my account”
  • “To send money to an account”

Payments and Charges Question:

  • “Suspected bank fraud, unauthorized use of cell phone”
  • “Debit card”
  • “Xoom transaction sent”

Cards Question:

  • “Credit card”
  • “To cut my credit card”

Product/ Service Question:

  • “Insurance question”
  • “Loan”
  • “Loggin access”

Activation/ Cancellation Question:

  • “Cancel credit card”

Staff Question:

  • “Customer service”

Other Question:

  • “Actualización de datos”
  • “Clave dinámica”
  • “Recuperar mi cuenta de Bancolombia”

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