Balsam Hill- Excellent service, terrible product
They have great service, arrived before the arrival date, packed well and lots of extras-- the problem?Horrible product!
Really? Is it that hard to make a nice tree? Add some more branches so it actually looks like the pictures on your website? I don't think so.
We paid over $400 (that was supposedly half price) for a beautiful (pictured) tree. When it arrived? My daughter came home and said, "Oh...
nice Charlie Brown tree mom!" Ugh...No!
I have the privilege of now paying $25 so they will take it back...
More Review Details
|Advertised vs Delivered|
|Discounts and Special Offers|
|Diversity of Products or Services|
What I liked
- Customer service
- Ease of assembly
- Storage bags gloves booklet
What I disliked
- Quality of the product
- False advertising
- Asking me to fluff tree for 4 hours
- Reason of review:
- Not as described
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Balsam Hill Artificial Christmas Tree
- Review category
- Auctions and Internet Stores
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