Skip to content
Write review For Business
  • Login

Contact Ballard Designs Customer Service

Ballard Designs Phone Numbers and Emails

Toll-Free Number:

  • (800) 536-7551
Call customer service
Send Message

Customer Service:

  • (615) 645-1980
    3730 Hillsboro Pike Nashville, TN 37215
  • (502) 315-8006
    5055 Shelbyville Rd., Louisville, KY 40207
  • (954) 633-4394
    Coral Springs Outlet 3460 NW 62nd Ave Margate, FL 33063
  • (813) 875-7100
    International Plaza &Bay Street 2223 N. West Shore Blvd. Sp #2001 Tampa, FL. 33607
  • (484) 801-5820
    King of Prussia Mall 690 W Dekalb Pike, Ste. 1028 King of Prussia, PA 19406
  • (508) 315-6042
    Natick Mall 1245 Worcester St, Space 2082 Natick, MA 01760
  • (630) 686-9982
    Oakbrook Center 2210 Oakbrook Center Oak Brook, IL 60523
  • (469) 914-8146
    Preston Royal Village East 6025 Royal Lane, Suite 120 Dallas, TX 75230
  • (281) 404-3355
    River Oaks Shopping Center 1977 West Gray St Houston, TX 77019
  • (516) 874-5235
    Roosevelt Field 630 Old Country Rd, Garden City, NY 11530
  • (770) 594-1671
    Roswell Outlet 1475 Holcomb Bridge Road Roswell, GA 30076
  • (682) 316-2901
    Shops at Clearfork 5100 Monahans Avenue, Unit A110 Fort Worth, TX 76109
  • (980) 365-8951
    SouthPark Mall 4400 Sharon Road, Suite BO1C Charlotte, NC 28211
  • (904) 642-3260
    St. Johns Town Center 10275 Buckhead Branch Drive Suite 101 Jacksonville, FL 32246
  • (404) 603-7033
    The Works at Chattahoochee 1235 Chattahoochee Ave. Atlanta, GA 30318 #100
  • (571) 341-5391
    Tysons Corner Center 8084L Tysons Corner Center, Suite K7L Tysons Corner, VA 22102
  • (513) 603-1333
    West Chester Outlet 8939 Union Centre Boulevard West Chester, OH 45069

Accounting/billing:

  • (888) 892-3813
    Gift Card Balance

Business Sales:

  • (800) 536-8375

Discounts/Rewards/Cashback:

  • (800) 536-7391
    Incentive Programs And Volume Discounts

Media:

  • (404) 603-7239

Ballard Designs Emails:

Business Sales
For Potential Vendors & Partners
Customer Service
Events/ Guest Relations
Fundraising/ Donations
General Info
Headquarters
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Ballard Designs?

Most Popular Number:

(800) 536-7551
Total calls: 10 Issue resolved: 1 Last call: Sep 23, 2023
author avatar
Winnie Murugi
PissedConsumer Reporter

The Ballard Designs phone number to get in touch with the customer care representatives is 1-800-536-7551. You can call this helpline for general information, assistance requests, or consultation. The customer service advisors will answer your questions regarding the product, materials, quality, and price, inform you about special deals and sales, and assist with returns, refunds, or exchanges. To find a specific store’s phone number, visit the official website and click the Stores icon in the upper right corner of the homepage. If you are a member of the company’s Trade Program, you can contact the product specialist at 1-800-367-2775. To learn about Incentive Programs and Volume Discounts, dial 1-800-536-7391.

The Ballard Designs email for customer service inquiries is custserv@ballarddesigns.net. General questions and product information requests can be sent to this address, and the support agent will get in touch with you to provide the answers. You can also contact the customer care representatives via email to learn more about Incentive Programs and Volume Discounts. The same Ballard Designs contact can be used to discuss returns, refunds, and exchanges. Questions and comments for the executive team can be sent to president@ballarddesigns.net. The Media Relations team is available at bdsocialcare@ballarddesigns.net. The Ballard Designs email address for the marketing requests is publicrelations@ballarddesigns.net. The Privacy Policy concerns can be sent to privacypolicy@ballarddesigns.net.

The Ballard Designs corporate office address is Ballard Designs Inc., 1670 Defoor Avenue, Atlanta, Georgia 30318, United States. You can use this address to contact the company’s representatives whenever you have product-related questions, want to learn more about their programs and discounts, or need to discuss legal inquiries. You can also mail your feedback, complaints, and returns requests to this Ballard Designs address. If you wish to unsubscribe from catalog mailing, send a written request to Ballard Designs, 5566 West Chester Road, West Chester, OH 45069.
To check the company’s stores near you, visit the official website and click the Stores icon in the top right corner of the homepage.

The Ballard Designs hours are generally Monday to Friday from 8 a.m. to 9 p.m. EST and between 8 a.m. and 6 p.m. EST. However, it may be better to check the specific store’s hours on the official website as they may vary depending on location. Find the Stores icon in the top right corner of the main page, select the store near you, and click the Stores Hours and Details button to see its opening time.
If you want to contact Ballard Designs customer service by phone, you can call their helpline daily between 8 a.m. and 8 p.m. EST. The live chat operators are also available within these hours.

You can visit the Ballard Designs website whenever you need to reach the customer service team. Scroll the homepage to the bottom to see the available ways to contact support, including phone number, email link, and live chat. If you prefer to use Ballard Designs chat to discuss your inquiry with the customer care agent, click the chat icon and type your questions to start the conversation. You can also click the Email Us button to complete a request form and send your messages to the Help Center representatives. To find ways to get in touch with other departments, click the Contact Us link in the About Ballard Designs section.

Ballard Designs Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email

  • The best phone number to call Ballard Designs is 8005367551. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Wednesday, while the shortest are on Saturday. The average call time is 8 minutes.

  • People call Ballard Designs mainly because of activation/ cancellation, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Ballard Designs Website:

Ballard Designs Help Center:

Corporate Office Address:

Ballard Designs Inc.
1670 Defoor Avenue
Atlanta, Georgia 30318
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00AM-9:00PM

Saturday: 8:00AM-6:00PM




More contact details

Fax:

(800) 989-4510

Ballard Designs Rating Based on 4 Reviews

Rating details

3.5 more details
Value for money
Product or Service Quality
Reliability
Customer service
All 5 Ballard Designs reviews

Rating stats

Rating trend

Summary of Ballard Designs Customer Service Calls

11 TOTAL
CALLS
07:45 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ballard Designs?

Activation/ Cancellation Question:

  • “Cancel design appointment”
  • “To cancel backorder”

Shipping and Delivery Question:

  • “I ordered two outdoor painted pillows. I did receive one pillow and two forms. However, I have not received the other pillow.”
  • “Order delay”

Return/ Replace Question:

  • “Exchange”

Product/ Service Question:

  • Purchases

Request for Information Question:

  • “Order status”

Other Question:

  • “Try to put my furnitrue on consignments”
  • “Place a one order”
  • “Trouble placing order”

Compare Ballard Designs Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Pottery Barn
Pottery Barn Customer Service
stars-rating-fill
1.3 out of 5
Wayfair
Wayfair Customer Service
stars-rating-fill
2.8 out of 5
Joss And Main
Joss And Main Customer Service
Write a review
Do you have something to say about Ballard Designs? What happened? What can we help you with?
Submit review Don't show this popup
Ballard Designs
Reviews Contacts Q&A