Contact Ball Arena Customer Service

You can contact Ball Arena customer service via several department-specific emails. Those with queries about guest relations can write to guestrelations@teamkse.com. To share your memorable moments or experiences, use memorable.moments@teamkse.com to reach out during working hours. Those consulting the box office can email boxoffice-cs@teamkse.com. For media-related concerns, use meetingsevents@ballarena.com to reach the respective department. The Ball Arena contact email, legalnotices@ballarena.com, is for legal issues and inquiries. Lastly, consumers seeking to share privacy concerns with the relevant agent can email privacy@ballarena.com. After reviewing their request, a representative from the support team will respond within a few hours or days.

Clients seeking in-person assistance from the company agents can visit the corporate office at 1000 Chopper Circle, Denver, Colorado 80204, United States. When doing so, they must make a prior appointment in the relevant department over the phone. Sending a letter to the Ball Arena address is also an option for secure communication, especially in complex and sensitive cases. However, it can take several days or weeks for the issues to be addressed, which is not ideal in urgent cases.

Users must note that the box office is permanently closed to the public, even on event days. Therefore, those intending to purchase tickets can do so electronically via Ticketmaster or the company's official online platform. Those seeking to consult the customer service team can confirm Ball Arena's hours of operation for the relevant department when making an appointment. For online assistance, email your request at any time, and the agents will respond as soon as they are available.

Users seeking to share their experience with the company or suggestions on their customer service can complete the guest feedback form on the Ball Arena website. When doing so, they must provide all the required details, and the agent will respond within 48 hours. The company website also features a link to join its Facebook group. Doing so will enable clients to access Ball Arena's exclusive content, promotions, contests, and giveaways, and seek efficient assistance when needed.