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Contact Bali Bras Customer Service

Bali Bras Phone Numbers and Emails

Toll-Free Number:

  • (800) 848-2331
    Shopping Assistance
Call customer service
Send Message

Customer Service:

  • (800) 994-4348
    For Retail Store Purchases

Accessibility:

  • (888) 244-1438

Jobs/ Career:

  • (877) 999-5553

Legal:

  • (800) 832-0594
    Privacy Inquiries
  • (800) 283-5215

Bali Bras Emails:

Accessibility
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries
Technical Support
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Bali Bras Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bali Bras Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Bali Bras is (800) 848-2331. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday. The average call time is 5 minutes.

  • Be prepared for the call as Bali Bras may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.

View full overview ›

How to Contact Bali Bras?

Most Popular Number:

(800) 848-2331
Shopping Assistance
Total calls: 31 Issue resolved: 1 Last call: Jan 26, 2026

Bali Bras customer service phone number is 800-848-2331. You can call this toll-free line to get shopping assistance. If you have retail store purchase inquiries, please dial 800-994-4348.
Bali Bras customer care representatives are always ready to assist you and give updates on currently available products and new arrivals, discounts and special offers, help you resolve issues with shipping, delivery and payments, assist you with your order and help request a refund or return an item.
The best day to contact the company via phone is Monday while the middle of the week can be quite busy due to many calls.

Bali Bras email address for tech support is hanes.customer@hanes.com. If you experience issues navigating Bali Bras website, please send your report to consumer.accessibility@hanes.com.
Speaking about customer support email, it’s not available at the moment, but you can contact the company via phone.
Are you looking for a job? Are you interested in learning more about open job positions at Bali Bras? If so, send your CV to hbi_ta@hanes.com.

The corporate headquarters is based in Winston Salem, North Carolina. Bali Bras address for the main office is HanesBrands Inc., 1000 Hanes Mill Road, Winston Salem, North Carolina 27105, United States. Please note that the mailing address is different, so if you need to contact the company via mail, send your letters to Hanes Consumer Services, P.O. Box 283, Rural Hall, NC 27045-0283.

Bali Bras hours of operation of the shopping assistance team are Monday through Friday from 8 am to 8 pm EST. The corporate retail stores are open Monday through Friday between 9 am and 5 pm EST. The schedule may change during the holiday season, and on major holidays the company may be off.

Currently, contacting the support team via Bali Bras website is not available, but customers can easily address their issues via phone or email. Additionally, you can visit the “Customer Service” page to check the order status, request a return, cancel your order, and get other consumer information.

PissedConsumer Club

Contact Information

Bali Bras Website:

Bali Bras Help Center:

Corporate Office Address:

HanesBrands Inc.
1000 Hanes Mill Road
Winston Salem, North Carolina 27105
United States

Other Info (opening hours):

Shopping Assistance Hours:

Monday – Friday: 8:00am - 8:00pm (ET)


Retail Store Purchases Hours:

Monday – Friday: 9:00am - 5:00pm (ET)


Mailing Addresses:

Hanes Consumer Services

P.O. Box 283

Rural Hall, NC 27045-0283


Privacy Administrator

P.O. Box 986

Rural Hall, NC 27045-0986


WebMaster

P.O. Box 748

Rural Hall, NC 27098

More contact details

Bali Bras Rating Based on 4 Reviews

Rating details

3.0
more details
Value for money
Product or Service Quality
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Bali Bras's Customer Service?

Jin Ywj
Jin Ywj
Feels Disappointed | Oct 28, 2025

I ordered from an email I received but never received any confirmation! However, Bali was quick to put through the charge on my credit card. When I called “pissed off customer service “ and asked if my order went through the person said there was no record of me or of an order. I immediately contacted my credit card company to start a dispute with the Bali charge of $61.26!

Read full quote
Teagan Fsb
Teagan Fsb
Feels Satisfied | Mar 21, 2024

Very good

Read full quote

Summary of Bali Bras Customer Service Calls

42 TOTAL
CALLS
05:20 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bali Bras?

Product/ Service Question:

  • “Check out will not accept my expiration date”
  • “Product question”
  • “Problem with underwear zizing”

Return/ Replace Question:

  • “Returns”
  • “Exchange,”
  • “Wanting to if replacement cups can be gotten”

Shipping and Delivery Question:

  • “Wrong product”

Refund Question:

  • “Refund different bank card”

Request for Information Question:

  • “Need to know why my order has not been delivered. My order was on May 31”

Other Question:

  • “Order discrepancy”
  • “Findmerchandise”
  • “For tetirn”

Compare Bali Bras Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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