Kolhapur, Maharashtra
3 comments
Not resolved

I got mail from bagittoday that you can get vacation for 3 nights 4 days anywhere in india for Rs.4000/-.So i think that india today group is well known & big thats why i cant cheated by this company.

But that was my mistake. I buy this package on 21jan 2014. Order id- 33578747. i made a booking on 10th Apr.

2014. Before 90 days of purchase a package(Condition from Bagittoday) After that i didnt received any vouchers or call or confirmation email from Bagittoady or Yatra.com. then on 25th Aug. 2014 Mr Gagan deep riyat(Yatra.com) send me an email containing data ( Please be informed that your voucher code is going to expire on 30th September 2014, i request you to please reply on same E-mail or call on 0124-3040700 to get your booking confirm ASAP.

After that we will be not going to confirm the bookings, For further assistance contact Bag It Today.). Then He called me wanting my booking details. Then i had sent details on 29th Sep.2014 & call him to tell that i had sent details to you. Then he said ok we will call you later.

But he didnt reply, So i'd sent reminder mail on 6 Oct..2014 & 11Nov.2014 but he doesnt give me any kind of reply. He didnt confirm my booking. After that i call him on 0124-3040700, but he told me that your booking can not be done contact with bagittoday to resolve your problem. After that i told all the details about this to bagittoday from email also call them.

But they told me your voucher code is expired. If i had book my vacation on 10 apr 2014 then why you telling me that.

I fulfill your condition that book vacation in 90 days.Now i hand sent bunch of emails to bagittoday but they didnt give any reply to me.

Review about: Vacation Package.

I liked: Didnt any one thing that i like.

I didn't like: No confirmation of payment, No response to email, No response on callback.

Review #568351 is a subjective opinion of a user.

1.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Poor customer service / $4000
Preferred solution Full refund

Had an Experience with Bagittoday?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Delhi, Delhi, India #915892
Dear Sir,
This is with reference to your complaint against order number-33578747.
We would like to inform you that your yatra package has already expired on dated 30th September 2014 and reminder already provided to regarding the same, therefore we are unable to provide refund/booking against your yatra package.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
Thanks & Regards,
Online Support (Bag it today)
bagittoday
Delhi, Delhi, India #915156
Dear Sir,
This is with reference to your complaint against order number-33578747.
We apologize for the inconvenience caused to you.
We would like to inform you that we are checking with our support team and will revert you very soon.
Hence, we request you to kindly wait for some time.
Hope you will cooperate with us. For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com Thanks & Regards, Online Support (Bag it today)
rohitkatake
to bagittoday Kolhapur, Maharashtra, India #916563
Dear Sir,I had told you that i made a booking on 10th Apr.
2014. and paid Rs. 499.00 After that i didnt received any vouchers. then on 25th Aug. 2014
He send me an email containing data ( Please be informed that your voucher code is going to expire on 30th
September 2014, i request you to please reply on same E-mail or call on
0124-3040700 to get your booking confirm ASAP. After that we will be not
going to confirm the bookings, For further assistance contact Bag It Today.). Then He called me wanting my booking details. Then i had sent details on 29th Sep.2014 & call him to tell that i had sent details to you. Then he said ok we will call you later. But he didnt reply, So i'd sent reminder mail on 6 Oct..2014 & 11Nov.2014 but he doesnt give me any kind of reply. He didnt confirm my booking. After that i call him on 0124-3040700, but he told me that your booking can not be done contact with bagittoday to resolve your problem.

You May Also Like

"My husband bought me a bracelet in December of 2013 with about 6 charms. Within one week, one rhinestone from the link locket fell out along with a single rhinestone..." Read more
"DO NOT take this course! They *** you with a falsely advertising with no specified fine print ANYWHERE! for getting your ticket dissmissed and if not a refund of $250..." Read more
"Here’s just a heads up for those in the industry, the entire suite of companies behind these sweepstakes offers came crumbling down (Purple123/PurpleHouse), dragging down BrkMob in the process. The white-label..." Read more
"I was his biggest fan, so I was as surprised as anyone. He is a fraud. He pretends to be concerned & compassionate, but gossips about his patients..." Read more
"An extremely disappointing and unprofessional real estate agent. Mr. Doring showed up late to several of our scheduled meetings, was often hard to reach on his phone in between, and..." Read more
"Good Day I went to Singapore for holiday from 23-26 March 2017. On 26th march, i went to 7-ELEVEN, address 7-11 #368, 60A Orchard Rd. #01-03 S(238890), around 14:28 to..." Read more
"We had a return with reciept and would only be given a gift card. They wouldnt help my husband bc his bank of america card was a temp. His other..." Read more
"TRIP FROM FLORDIA TO HOME. INTINAL COMPLAINT While dumping the tanks I noticed wear on the right rear tire on the inside worn and left tire as well. I looked..." Read more