Baers Furniture - Kingston Review from Fort Myers, Florida
I will never again but any furniture from this company. We have order a bedroom set, buffet set , coffee table 2 end tables .
We had changed our mind on the coffee table because the height that was too high. So intern we wanted to exchange for another coffee table and buy another coffee table and buy and extra end table. So the money difference would've been that we even owed them more money . Just remember now we still have a week to 10 days before they even deliver the furniture we have paid in full and we want to exchange one coffee table for another coffee table and buy another and table they want to charge us a stocking fee at half the price of the table you got to be kidding me.
This is not customer service.
Went to the store and the store manager was very rude with there policies . Now stuck with restocking fees or the furniture we don't want they we still don't have for another 10 days.
Reason of review: Return, Exchange or Cancellation Policy.
Location: Fort Myers, Florida
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Hi,
We are so sorry to hear about this issue with customer service. We would like to help. Please email your customer number and contact information to: klieberman@baers.com
Thank you,
Kelly
Baer's Furniture