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#71382

My account.

I have opened numerous account with u guys and they keep getting deleted. I have done nothing wrong u r more than welcome e to read any messages up to date and u will c.

The person I think that keeps reporting me has a grudge against me and I haven’t done anything wrong to deserve getting my accounts locked out.

Can u plz reopen my last account. My name was Mo Mo on my account

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Answer:
by #2022873

Don't forget to send us the email address or phone number (with country prefix) that you used to register your account. - BadooHelp

by #2022872

Greetings Teniyah, thanks for your question! If you account has been blocked because you have breached our Community Guidelines in the past, any new accounts you create may be blocked automatically based on the original violation. Our user support is available 24/7, so just drop us a message @BadooHelp on social media or send us a Private message on Pissed Consumer directly. Best, BadooHelp.

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Question:
#132339

Emails.

Hiya , I'm struggling to get my head around this problem I have . I received an email from badoo last night at around 10pm roughly and my partner saw this email come through as my phone was on the coffee table and it's caused very big problems.

I have never ever made an account with this email address and never ever had an account with his email address .

Me and my partner met on this site 2 and a half years ago , since then I have never been onto badoo since. The email I received yesterday was like a promo email sort of thing like I tried toe xplsin to my gf but she says I wouldn't get an email if I didn't have an account but I honestly haven't had an account with this email address I just don't understand ti's at all tbh it's madness .

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Answer:
by #2198077

Hi Kane, Thanks for your message and we are sorry to hear about this situation! We want to help and look into it. Please send us a message on badoo.com/feedback, and we’ll sort this out for you. Remember to contact us using your registered email address to speed things up! - BadooHelp

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Question:
#121952

Missing family member.

My sister joined this met someone with a fake name fake identity we haven’t heard and lost all contact off her if you’d could give the any sort off information would be great help

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Answer:
by #2173143

Hey Chloe, The safety of our members is one of our priorities and we're extremely concerned to see this. If you haven't already, we would advise reporting this to the local authorities right away and to submit a request through our Safety Centre: https://***/en/team/contacts/ and a member of our team will review this urgently. -BadooHelp

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Question:
#109234

My photo can't be verified.

I've tried numerous times to get verified, my profile picture is black and white and I can only take colour pictures now, how can I get verified

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Answer:
by #2134870

Hi Lisa. This doesn’t sound good! Please send us a message on badoo.com/feedback, and we’ll sort this out for you. Remember to contact us using your registered email address to speed things up! - BadooHelp

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Question:
#106669

Can you please help me get unblocked from badoo.

I matched with someone wanted to have some fun times a she wrote in her profile and when I replied back after we matched already that I like what she said and I will do all of that then she got me blocked off of badoo

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Answer:
by #2127663

Hey Shawn, Oh no we are so sorry to hear this. If you would like us to look into this for you please contact us on @BadooHelp or https://***/feedback/ and we can see what went wrong. Hope to hear from you soon. -BadooHelp

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Question:
#76711

Why is my account blocked I didn't do anything in any kind of way that should have made.

I was on Badoo everything synced into my phone not having any problems not anything wrong and next thing I know it signed me out and said my account was blocked because of some kind of I don't even know what it is it's some *** I mean *** I haven't argued with anyone haven't had any kind of problem with anything I've used bathroom for a long time never had a problem some reason or another I'm kicked out for no reason right now

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Answer:
by #2039692

Hey Lamyah, We are sorry to hear this. We block anyone that violates our guidelines. If you would like us to look over this we would be more than happy to help! Please reach out to us on @BadooHelp with your registration details and we can look into this for you. -BadooHelp

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Question:
by Phil M Gbm #171383

Sending messages.

Is it possible to send one off messages to people, instead of going into chat mode? I am visually impared and whe a picture comes up, and I want to message that person, how do I do it? I also notice at times there is a box underneath the photo saying message or write something, but not everyone shows the box Thanks Phil

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Question:
by Gareth J Gfk #168799

Previous Can somebody tell me please why I have been blocked on Badoo when I haven’t done nothing wrong.

Hi I started Badoo about 4 weeks ago . One evening when I went on my account I get a message from Badoo to say I have been Blocked but no reason to say why and what I was supposed of done is this a professional company ?

and do you treat other people this way, just because of a female or a male that has an exes not say to say who blocked me why and can you check my status to make sure I’m doing it all above board and going by the rules I have used this company before and never had a problem until now Just because my ex is on here I get a block. Do you think this is a professional way of treating anyone ?

Do you think it’s fair? Would you like to get treated the same if it was you?

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Question:
by Aniko H #155052

How can I stop my subsription?I wish I could disable my subsription on Badoo. At the moment I have no possibilities to Pax for it.

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Question:
by Junaid H Hqd #149189

I am using badoo premium, Wanna ask why I can’t send messages to people here?Let me know how I can fix it And Guide me how that premium works to get Chat with people here. Regards.

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