Badcock Home Furniture - Salesman lied to me about the quality of the product
I bought a "leather" sofa 3 years ago.I was assured that it would last for a long time.
But soon the "leather" started to peel. when I came back to the store - the Manager told me that the sofa is not leather. After I registered a complain with the customer service they told me that they can't help me. I didn't get extended warranty.
But why should I get extended warranty when I was assured at the time of the sale that the sofa was real leather?
Please let me know what should I do to resolve this issue.
More Review Details
What I liked
What I disliked
- Poor fabric
- Bad management
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Badcock Home Furniture Leather Sofa
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›