Badcock Home Furniture - Not A trustworthy company/

23 of 137 Badcock Home Furniture reviews

I ordered a console (NEW BERN, NC) which was delivered on 8/17 with a broken door, I called the store and the new manager Camren stated that it would take 3 weeks to get a new door to me.I wrote on the paper that the delivery guys had left that I was not accepting the console in this condition.

They asked if they could leave it because it was so hot and the console was heavy. I went into the store on 9/12 to inquire about the door and Camren stated that it would be 6 wks before the door would be in. I asked him to schedule a pick up for the console or to tell me why noone contacted me.

He stated that he would not take the console back nor give me a new one..WORST CUSTOMER SERVICE EVER--PISSED BEYOND MEASURE AT THE SERVICE I HAVE RECEIVED FROM THIS COMPANY.

This review is a subjective opinion of a user.
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More Review Details

Reliability
Exchange, Refund and Cancellation Policy
Warranty
Staff
Product or Service Quality
Customer service
More

  • What I liked
    • Absolutely nothing
  • What I disliked
    • Consumer service was very mediocre

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$426
Product or service
Cracked Glass Console
Review category
Furniture and Decor
review #917300

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23 of 137 Badcock Home Furniture reviews

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