To talk with the financial company representative, dial the following Bacs phone number: 0330-123-2103. This line is designed for compliance inquiries, such as requesting assistance with outstanding payment reports that have not been collected. For all other inquiries, use the following Bacs contact: 0370-165-0018. This line will connect you with the Bacs Service Desk. If you are a journalist who needs additional information about the company for publication in the press or online media, call +44-203-217-8309.
If you see that communication by phone is not enough for a detailed and fixed resolution, use a written option by sending a letter to the following Bacs email address: service.desk@bacsservices.co.uk. There, you can resolve all general issues. For privacy policy inquiries, contact Bacs via DPO@wearepay.uk. When composing your email, indicate as many details as possible to expedite the response from the Bacs customer service manager.
The Bacs headquarters, where key administration and other departments are concentrated, is situated in the United Kingdom at 2 Thomas More Square, London, England E1W 1YN, United Kingdom. If you have official correspondence, use the mentioned Bacs address to mail them. In this case, check that you correctly indicate all the significant data on the envelope.
The Bacs business hours are not listed on the company’s pages. To find out the exact schedule, email the company. You can also connect with the main office during standard business times in the United Kingdom, which are usually Monday through Friday from 9 a.m. to 5 p.m.
If you prefer digital communication, contact Bacs using a convenient online form on the official company website. To access it, navigate to the bottom menu and follow “Contact us”. In special fields, indicate your name, email address, telephone number, and other data, as well as select the “Nature of inquiry” category that matches your concern and describe your inquiry in the appropriate field, then click on the “Submit” button.
