Backyard Discovery customer support phone number is (855) 308-6871. This is a toll-free line for addressing general consumer inquiries. If you need to order parts, please call (800) 856-4445. Are you looking for a professional installer? Please dial (888) 888-5424 to submit a request and get assistance. Mondays and Wednesdays have the highest volume of calls, and it results in long waiting times. If you don’t have much time, it’s better to call on Saturday or Sunday.
Backyard Discovery email for consumer assistance is customerserv@backyarddiscovery.com. For more convenience, customers can connect with support agents via live chat or submit their questions via an online form on the Backyard Discovery website.
The support team can also be reached on Facebook, X, and LinkedIn. If you like quick messaging, follow one of the social media links on the company’s website.
The company is headquartered in Pittsburgh. Backyard Discovery corporate address is 3305 Airport Rd, Pittsburgh, Kansas 66762, United States. Customers as well as media and legal professionals who need to contact the company offline should send their letters to the main office. In case of urgent questions, it’s recommended to contact the company via phone or email.
Backyard Discovery live chat operates daily between 8 am and 6 pm CST. The support phone line is available within these hours as well. All emails are usually addressed as soon as possible. Please note that the usual Backyard Discovery hours of operation can be affected by major holidays.
To contact the support department via Backyard Discovery live chat press the “Live Chat” button in the upper right corner of the screen. Please note that the live chat agents are available Monday through Sunday from 8 am to 6 pm CST.
If you would like to see other contact options please press the “Support” button right next to the “Live Chat” one.
