Contact Backyard Discovery Customer Service

The Company appreciate the chance to have The Customer's business and want The Customer to be completely satisfied. To that end, many of The Client's questions can be answered or resolved very quickly by checking out the installation manual, looking on the website, or talking with Company's Customer Service folks. It is rarely necessary to return a product since Backyard Discovery can resolve nearly anything and will work to do so promptly and to The Client's satisfaction. However, in the unlikely event The Client of Backyard Discovery need to return a product and so The Client won't be disappointed or surprised by Backyard Discovery's' policies, please read the policies below BEFORE The User of Website buy from Website Because most of Company's products are very heavy and large, it costs quite a bit of money to ship and handle them so returns can be very costly. The Customer are responsible for checking the shipment and if necessary, either refusing it or noting damage upon receipt.

To read more: https://www.backyarddiscovery.com/pages/purchase-terms-conditions

At BACKYARD DISCOVERY, Backyard Discovery recognize the importance of privacy to visitors of Backyard Discovery's' Web site. This privacy policy explains what type of information is collected from The User of company services when The Client visit Backyard Discovery's' Web site and how that information may be used. BACKYARD DISCOVERY collects personally-identifying information (such as The User's name, e-mail address, address, telephone number and/or credit card information) from the BACKYARD DISCOVERY Web site only if The Customer choose to provide that information to Website BACKYARD DISCOVERY may ask visitors to provide certain personal information when they register for the BACKYARD DISCOVERY when they make a purchase from the BACKYARD DISCOVERY Online Shop, and when they register for any online contests. BACKYARD DISCOVERY also may ask visitors to provide personal information in other limited circumstances specified at the time the information is gathered.

To read more: https://www.backyarddiscovery.com/pages/privacy-policy

To read more: https://www.backyarddiscovery.com/pages/faq