Backstage Phone Numbers and Emails

Toll-Free Number:

  • (800) 918-8307
    Privacy Inquiries
Send Message

Customer Service:

  • (917) 725-6367
    US
  • +44 117 200 1531
    UK

Legal:

  • (212) 493-4243
    Copyright Infringement Inquiries

Backstage Emails:

Customer Service
Legal
Media
Is this your business?
PissedConsumer Club

Contact Information

Backstage Website:

Backstage Help Center:

Corporate Office Address:

Backstage, LLC
45 Main St., Suite 416
Brooklyn, New York 11201
United States

Other Info (opening hours):

Other Locations:

500 Harrison Ave., Suite 4F

Boston, Massachusetts 02118


5700 Wilshire Boulevard, Suite 500

Los Angeles, California 90036


Mailing address:

Backstage, LLC

PO Box 1407

White Plains, New York 10602


Customer Service Hours:

Monday - Friday: 10:00am - 6:00pm (EST)

More contact details

Backstage Rating Based on 12 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Value for money

Rating stats

Rating trend

How Good is Backstage's Customer Service?

Draden Txi
Draden Txi
Feels Disappointed | Dec 18, 2023

I am still waiting for a response this is over one day

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tisha m Rdv
tisha m Rdv
Feels Disappointed | Jan 29, 2023

its poor,

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Murry Fon
Murry Fon
Feels Disappointed | Sep 30, 2022

There was no service. No one responded to my call or email. Time sensitive issue. Very disappointing

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Summary of Backstage Customer Service Calls

154 TOTAL
CALLS
01:04 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Backstage?

Payments and Charges Question:

  • “Billing”
  • “Unauthorised payment”
  • “Payment”

Account Question:

  • “Talk to someone about membership”
  • “Membership”
  • “The amount of money that came out of my account is not right”

Activation/ Cancellation Question:

  • “Canceled contract”
  • “Cancel”
  • “I would like to cancel my subscription”

Request for Information Question:

  • “About a refund I am expecting. I have been looking forward. It should have come by now.”
  • “Need help in submitting audio reels onto your portal”
  • “Cause it's not letting me do my age verification”

Refund Question:

  • “Refund”
  • “For refund”
  • “Need a refund”

Product/ Service Question:

  • “Membership”
  • “Safety check about production”

Shipping and Delivery Question:

  • “My package stated it was delivered and I did not receive it”
  • “My delivery”
  • “I haven't received a paper copy of backstage”

Employment Question:

  • “I joined when applying for jobs the join backstage ad prevents me from applying for jobs”
  • “Job application”

Staff Question:

  • “Customer service”

Other Question:

  • “Talk to agent”
  • “Parent”
  • “Locate order Winifred Stevenson”

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