Contact Backdrop Outlet Customer Service

To read more: https://backdropoutlet.com/pages/returns

Orders are processed Monday through Friday. Orders are not processed or shipped on weekends or holidays. Please keep this in mind when ordering. Backdrop Outlet will notify The User if there is an issue with filling The Customer's order. Shipping fees are based on The User's order's weight, destination and shipping method. Shipping times are not guaranteed. Quality workmanship takes time, so please be patient. Please be aware that ordered items may arrive in separate boxes. backdropoutlet.com also cannot ship a tube larger than 6 feet internationally. Muslin takes 6 to 8 weeks for production. Titanium Cloth, Platinum Cloth, Baby Drops, Dura Drops, Diamond Cloth and Candy Floors take 5 to 7 business days for production. Platinum Cloth (Lightweight Cloth) sizes 8x10, 10x10, 10x20 and 9x16 and All Titanium Cloth (Heavyweight Cloth) sizes need to have a physical street address for shipping.

To read more: https://backdropoutlet.com/pages/shipping-return-policy

backdropoutlet.com are committed to protecting The User's personal information and The Client's right to privacy. Website take The Customer's privacy very seriously. In this privacy notice, Website describe Backdrop Outlet's' privacy policy. Website seek to explain to The Client of Backdrop Outlet in the clearest way possible what information The Company collect, how Backdrop Outlet use it and what rights The User of company services have in relation to it. The Company hope The User take some time to read through it carefully, as it is important. Please read this privacy policy carefully as it will help The Client of Backdrop Outlet make informed decisions about sharing The User's personal information with Website Name and Contact Data. backdropoutlet.com collect The Client's first and last name, email address, postal address, phone number, and other similar contact data. Website collect passwords, password hints, and similar security information used for authentication and account access. The Company collect data necessary to process The Client's payment if The User of Website make purchases, such as The Customer's payment instrument number (such as a credit card number), and the security code associated with The User's payment instrument.

To read more: https://backdropoutlet.com/pages/privacy-policy

To read more: https://backdropoutlet.com/pages/faqs-and-help