Contact Backcountry Customer Service

For those who prefer written communication, the Backcountry customer service email address is service@backcountry.com. This email is monitored by the contact team, who are ready to assist with any questions, concerns, or feedback you may have. Whether it's about product details, order status, or any other inquiries, sending an email to this address is a convenient way to get in touch with the customer service. Remember, while email responses might take a bit longer compared to phone calls, the Backcountry customer service team is committed to providing thorough and helpful responses to all email inquiries.

Backcountry hours of operation are from Monday through Sunday, from 8am to 8pm Mountain Time (MT). This wide range of hours means that you can contact the customer service at a time that is convenient for you, whether you're reaching out during the weekday or on a weekend. Whether you're calling to place an order, need information on a product, or have any other questions, you can expect to find a customer service representative available to assist you during these hours. It's important to have this information handy, especially if you need to contact Backcountry outside of their regular Backcountry hours.

The Backcountry headquarters is located at 1678 West Redstone Center Drive, Park City, UT. This address serves as the central hub for the company's operations. If you need to send any official documents, inquiries, or feedback, this is the address you should use. It's also the location where the company's leadership team is based, making it a significant point of contact for any corporate-level inquiries or feedback. Remember, when sending correspondence to the Backcountry address, it's a good idea to include your contact information and a clear subject line to ensure your message is directed to the appropriate department.