To call the support team, use the Backbone customer service number. The company's only helpline is 1-970-235-5045. You can dial this helpline to speak to a live agent during the company's hours of operation. The service hours to speak to the Backbone customer service representative start at 7:00 AM and end at 5:00 PM, seven days a week. This is done to ensure as many customers as possible can get help by dialling the Backbone support number.
Customers with all issues, inquiries, and complaints can use estesjeep@gmail.com to write to the business agent. This is the only email to reach Backbone customer service. Emailing is the best option for issues that are not private or sensitive. If the matter requires you to share personal or confidential information, visit the company head office, 1851 North Lake Ave, Estes Park, Colorado 80517, United States, during business hours. Use the Backbone customer support number for more information regarding the company offerings and the appointment details.
The Backbone customer service team offers the feature to chat with the company's representatives. A pre-programmed chatbot initiates the conversation. Here, you can get assistance with the company's operations, rental options, jeep, e-bike, rental, cancellation, and more. You can also request to chat with the Backbone customer support team. You can also find direct links to the company's official social media platforms on the website.