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Contact Back Yard Burgers Customer Service

Back Yard Burgers Phone Numbers and Emails

Customer Service Number:

  • (615) 620-2300
Call customer service

Alabama:

  • (205) 989-7138
    1989 HWY 31 S, Hoover, AL 35244

Arkansas:

  • (501) 778-4542
    1420 Military Rd, Benton, AR 72015
  • (870) 933-7174
    2229 South Caraway Rd, Jonesboro, AR 72401

Florida:

  • (850) 235-1576
    10260 Front Beach Rd, Panama City Beach, FL 32407
  • (407) 862-0660
    290 South St Rt 434, Altamonte Springs, FL 33801

Illinois:

  • (618) 993-1983
    2807 Outer Dr, Marion, IL 62959

Kentucky:

  • (270) 554-8682
    2314 Lone Oak Rd, Paducah, KY 42003

Mississippi:

  • (662) 561-0600
    185 House Carlson Dr, Batesville, MS 38606
  • (601) 346-7767
    7433 Siwell Rd, Byram, MS 39272

Missouri:

  • (816) 254-7284
    15908 E 23RD ST South, Independence, MO 64055
  • (816) 220-2808
    1900 NW ST RT 7, Blue Springs, MO 64014

Nebraska:

  • (402) 489-4300
    8500 Adnermatt Dr, Lincoln, NE 68526

North Carolina:

  • (919) 847-7098
    13250 Strickland Rd, Raleigh, NC 27616
  • (980) 258-8777
    4060 Harris Square Drive, Harrisburg, NC 28075

Tennessee:

  • (901) 388-7800
    2931 Kirby-Whitten Rd, Bartlett, TN 38134
  • (901) 385-0113
    9000 HWY 64, Arlington, TN 38002

Back Yard Burgers Email:

communication@backyardburgers.com
Is this your business?

How to Contact Back Yard Burgers?

Most Popular Number:

(615) 620-2300
Total calls: 17 Last call: Jan 22, 2025
author avatar
PissedConsumer Reporter

Multiple helplines are active to contact the company branches in different states. The toll-free number 1-615-620-2300 is published to call Back Yard Burgers customer service for general matters. Clients in Alabama can dial 1-205-989-7138 to reach the respective agent for information and assistance. For those residing in Arkansas and Florida, 1-501-778-4542 and 1-407-862-0660, respectively. The company also has an office in Illinois with the helpline 1-618-993-1983 to contact the agents there. Back Yard Burgers corporate office phone number, 1-270-554-8682, is active to contact the company office in Kentucky. Customers can also use 1-662-561-0600 and 1-816-254-7284 in Mississippi and Missouri to contact the respective office for questions and concerns. For clients in Nebraska and North Carolina, 1-402-489-4300 and 1-919-847-7098 are the Back Yard Burgers phone numbers. Lastly, the helpline, 1-901-388-7800, is active for customers to contact the respective company agents in Tennessee.

There is only one Back Yard Burgers email address where you can contact the support team and get help. This email address is communication@backyardburgers.com. This email address can be used to contact the support team for help, as well as to share feedback and file a complaint. Once an email is sent, the Back Yard Burgers customer service team reviews it and responds with efficient solutions. However, it's important to note that the response time might take two to three working days. This is because the company's customer service team receives a lot of email inquiries.

Clients with complaints regarding Back Yard Burgers customer service and other sensitive concerns can reach the company headquarters directly for assistance. The Back Yard Burgers corporate headquarters is St. Cloud Corner, 500 Church Street, Suite 200, Nashville, Tennessee 37219, United States. This is the hub of the company's administrative and operational functions. However, customers are welcome to visit the office and meet one of the representatives in person to get the necessary help. This is recommended for complex concerns that are unresolved via call or email.

The company has various hours of operation depending on the location you wish to contact. The Back Yard Burgers hours of operation in Florida are between 10:00 AM and 12:00 PM from Monday to Sunday. To speak to the company's customer service team in Illinois, the restaurant hours are between 10:00 AM and 9:00 PM, Monday through Saturday. The service hours for the dining room are until 8 PM. On Sundays, the Back Yard Burgers hours start at 10:30 AM and end at 5:00 PM. To find other locations' hours, visit the website for more location details.

The Back Yard Burgers website is an official online platform where customers can find detailed information about the company's services and policies. Those with general queries and concerns can visit the FAQs section for self-help. To relay a specific issue or complaint to Back Yard customer service, click Contact on the homepage and follow the prompt. To begin with, you will be prompted to choose the location you wish to contact. This is followed by the city choice and then the restaurant location. You will then have to enter the visit date and time and choose the visit type. After that, enter your contact details and choose how the support team can contact you. The Back Yard Burgers customer service team will review the form and get back to you.

Back Yard Burgers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Back Yard Burgers is 6156202300. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Tuesday.

  • People call Back Yard Burgers mainly because of product/ service, employment, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Back Yard Burgers Website:

Back Yard Burgers Help Center:

Corporate Office Address:

Back Yard Burgers
St. Cloud Corner 500 Church Street, Suite 200
Nashville, Tennessee 37219
United States

Back Yard Burgers Rating Based on 9 Reviews

Rating details

1.7
more details
Product or Service Quality
Quality of Food
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Back Yard Burgers Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Back Yard Burgers?

Product/ Service Question:

  • “Complain on staff”
  • “My food was terrible”
  • “Customer complaint”

Shipping and Delivery Question:

  • “Batesville ms location closed today but still took my onlime order n my money”
  • “Didn't get order. Store was closed but they took my money out of my account”

Employment Question:

  • “W2”
  • “W-2 from 2012”

Request for Information Question:

  • “Catering help”

Refund Question:

  • “Refund”

Other Question:

  • “Store closing early”
  • “Bad customer”
  • “Inform”

About

Summary

Started in late 80s, Back Yard Burgers began its history as a small store selling groceries in Cleveland in Mississippi. Since then, locals were coming from far away just to try famous burgers made by Mr Michael. Today, Back Yard Burgers has eateries in more than 10 states across the country. While making its mouth watering bites, Back Yard Burgers chefs use Black Angus Beef. The company collaborates with a team of beef experts to suggest on best meat cuts to serve the best burgers to devoted visitors who have been coming back to Back Yard Burgers for years.

Back Yard Burgers reviews and complaints

Back Yard Burgers is ranked 412 out of 5341 in Cafes, Restaurants and Bars category

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