Skip to content
Write review For Business
  • Login

Contact Back In The Saddle Customer Service

Back In The Saddle Phone Numbers and Emails

Toll-Free Number:

  • (800) 865-2478
    Place Orders
Call customer service
Send Message

Customer Service:

  • (877) 756-5068

Back In The Saddle Emails:

Media
csquestions@potpourrigroup.com
Is this your business?

How to Contact Back In The Saddle?

Most Popular Number:

(800) 865-2478
Place Orders
Total calls: 10 Issue resolved: 1 Last call: Apr 9, 2025
author avatar
PissedConsumer Reporter

Back In The Saddle customer service phone number is 877 756 5068. Whether you want to purchase horse-themed clothing, sleepwear, accessories, footwear, jewelry, collectibles or other items, but need assistance, use the support number to get in touch with specialists. The customer care department can provide you with information connected to the things, solve problems and difficulties during the ordering process or payments.
To place an order and solve issues related to the location and parcels, call the telephone number 800 865 2478. The Back In The Saddle phone number allows customers to talk with the specialists, explain the issues and receive the direct instructions.

Back In The Saddle email for customer service questions is csquestions@potpourrigroup.com. To get the written tutorials from the support managers, send the request to the email address. Indicate in the letter the problem you faced and provide additional explanations. Mention your contact number to allow customer care managers to call you in case details are needed. For media inquiries, send the letter to the social@potpourrigroup.com.

Back In The Saddle address is 101 Billerica Ave., Building 2 N Billerica, Massachusetts 01862
United States. This is the Back In The Saddle headquarters which places the governing employees of the company. To reach one of the departments, send the letter to the head office address. The period for the response can be long due to the destination. The additional mailing address of the company is 2 BITS Trail P.O. Box 3336 Chelmsford, MA 01824-0936, US.

Back In The Saddle website offers you to reach the specialists via the online chat of the company. Open the site and click the icon of the Back In The Saddle live chat at the bottom of the page. The chat generates responses in a few minutes.

Back In The Saddle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Back In The Saddle is 8008652478. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Thursday. The average call time is 6 minutes.

  • People call Back In The Saddle mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Back In The Saddle Website:

Back In The Saddle Help Center:

Corporate Office Address:

Back In The Saddle
101 Billerica Ave., Building 2
N Billerica, Massachusetts 01862
United States

Other Info (opening hours):

Additional Address:

2 BITS Trail

P.O. Box 3336

Chelmsford, MA 01824-0936, US

More contact details

Fax:

+1 (800) 866-3235

Back In The Saddle Rating Based on 2 Reviews

Rating details

1.6
more details
Website
Warranty
Delivery Service
Discounts and Special Offers

Rating stats

Rating trend

Summary of Back In The Saddle Customer Service Calls

15 TOTAL
CALLS
05:50 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Back In The Saddle?

Shipping and Delivery Question:

  • “Missing item”
  • “I want to the items re delivered please”
  • “Wanting to see if they can change my shipment day”

Payments and Charges Question:

  • “Why are you charging me 21.50”
  • “Im being charged 14.99 for a fee i never signed up for. Take it off NOW. I I don't even shop at that store. I have notified you leople a few time times now with no response. Take it off now and refund me for all the money you took frim me. N O W!!!!”

Request for Information Question:

  • “Customer inquiry”
  • “Order check on”

Product/ Service Question:

  • “I have miss placed my order and tracking numbers for my last order placed approx two+ weeks ago. My name is Sharon Svigel, Tucson ax. Could you please email me the tracking Number? Thank you”

Other Question:

  • “Receive future catalogs”
  • “My previous order”

Compare Back In The Saddle Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Breyer Model Horses
Breyer Model Horses Customer Service
Write a review
Do you have something to say about Back In The Saddle? What happened? What can we help you with?
Submit review Don't show this popup