Babylist customer service has only one published phone number. If you call the toll-free number 1-888-827-7856, the agent answering your call will transfer your call to a company representative who can assist you.
Many people prefer to use the Babylist email system instead of calling it. Emails form a good record of what happens to your inquiry. You can use hello@babylist.com or support@babylist.com. For legal issues and DMCA inquiries, send your email to dmca@babylist.com. Once an email is sent, you should wait for two to three working days. This is because the support team receives a lot of email inquiries.
Babylist headquarters is located in the company's corporate office. This is also the address where mail and official documents must be sent. The street address is Babylist, Inc., 1900 Powell St, Suite 150, Emeryville, California, 94608, United States. Customers can request to visit headquarters to discuss complex concerns. They can also use this address to send mail to the concerned department.
You can contact Babylist's customer service Monday through Friday from 9:30 AM to 11 PM EST and Saturday from 9:30 AM to 9 PM EST. You can either call customer service or use the chat feature on the website. Live chat hours are Monday through Friday, 9:30 AM to 11:00 PM EST. An automated response is available 24/7.
The Babylist website has a great role in customer service setup. One of its important roles is to be the channel to the chat box. When you click on "Contact Us," the chat box opens and is ready to answer general questions and give tips on what to do about your concerns. Alternatively, you can fill out the form on the screen to request that an expert from customer service come back to you. You can also click "Help Centre" for help with different aspects.