B and Q Phone Numbers and Emails

Customer Service:

  • +44 333 014 3357
  • +44 333 014 3098

B and Q Emails:

Customer Service
Privacy Inquiries

B and Q Contact Information

B and Q Website:

B and Q Online Chat:

Corporate Office Address:

B&Q House Store Support Office
B&Q House, Chestnut Avenue, Chandler's Ford, Eastleigh,
Hampshire, England SO53 3LE
United Kingdom

Other Info (opening hours):

Customer service hours:

Monday-Friday: 8am-8pm

Saturday: 8am-8pm

Sunday: 10am-4pm

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B and Q Rating Based on 1 Reviews

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B and Q Terms of Service
Diy.com is owned and operated by B&Q plc. The documents set out in this section govern The User's dealings with B&Q. Please read them carefully. They do not affect The Client's statutory rights. The supply of any goods, products or services The User order through Company's Digital Services is subject to B and Q's' applicable Terms and Conditions of Sale and Supply & Install Terms and any other relevant terms and conditions. Please note that product pricing on B and Q's' Digital Services software and web-based applications may reflect the purchase price as advertised on Company's Websites, which may include any promotional offer(s) already taken into account. B and Q reserve the right to change these Terms of Use from time to time without prior notice by changing them on B and Q's' Website. The Terms of Use applicable to The Client's use of B and Q's' Digital Services will be those in force at the time The Customer access the Digital Services.
To read more: https://www.diy.com/customer-support/policies/terms/
B and Q Privacy Policy
How The Client's personal information is used and how The Customer can exercise The User's rights with respect to The Customer's personal data. The User can find out how to contact www.diy.com in Section 9 below. In the course of B and Q's' dealings with The Client of B and Q Website will collect and process personal information about The User Personal information includes any information allowing The Company to identify The User as an individual, for example, The Customer's name, The User's email address or The Client's telephone number. The Company are committed to protecting The Customer's privacy. www.diy.com will use The User's personal information in accordance with all applicable laws and regulations that relate to data protection and privacy, including the EU General Data Protection Regulation (GDPR). For the purposes of the GDPR (and equivalent data protection laws), B and Q are the controller in respect of The User's personal information that The Company collect and process as further described in this Privacy Policy.
To read more: https://www.diy.com/customer-support/policies/privacy

B and Q is a branch of retail group Kingfisher PLC. The company was established by David Quayle and Richard Block in 1969 in Southampton. Originally the company was called Block & Quayle. The company offers a great selection of furniture and accessory for the house from bathroom to kitchen like showers, toilets, beds, mattresses, modular bedroom furniture, filters and chillers and much more other goods. Customers also can find different items of décor such as lighting, tiles, wallcoverings, curtains, blinds, flooring, finishing touches and more. B and Q provides its customers with gift and diamond cards. The company offers building materials, ladders, doors, windows, motoring, trailers etc.

B and Q reviews and complaints

B and Q is ranked 110 out of 501 in Building Products category

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