Axxess customer service has two contact numbers for customer service. A toll-free number, 1-866-795-5990, is provided by Axxess for customers who do not want to pay long-distance charges. This Axxess phone number is significant for customers in various areas. The direct customer service line is 1-214-575-7711. This line can be reached for general inquiries, assistance on Axxess's healthcare solutions, or questions specifically about Axxess' customer services. The aforementioned contact numbers represent Axxess's commitment to responding to and being accessible to its customers.
For clients who prefer email contacts, Axxess has assigned various email addresses. Customers using Axxess emails for general support requests can send their concerns to support@axxess.com, where they will receive help with technical issues or questions about services. Another email address published by the company is info@axxess.com. For legal issues, reach out to the department at legal@axxess.com. With these Axxsess email addresses, the messages can be sent to the right team. The team reviews the email and responds within 24 to 48 working hours.
Axxess headquarters is based in Dallas, Texas. The complete corporate office is 16000 Dallas Parkway, Suite 700N, Dallas, Texas 75248, USA. Clients can reach out to the company's support team for assistance with home health care technology solutions and their presence in the healthcare tech world. On a call, they can book an appointment to meet an agent in person. This Axxess address can also be used to send mail.
Axxess customer service has long business hours, so clients can have ample opportunities to contact the support team. They operate from 5:00 AM to 9:00 PM, Monday through Friday, Central Time. This allows for consideration of a wide range of customer schedules, including early birds and those in other time zones. Outside these hours of operation, clients can email the support team at any time. For immediate help, they can browse through the information on the company's website for self-help.
Currently, the Axxess website system does not offer the option to engage in a live chat with a representative. Nevertheless, customers can always reach out through the online "Contact Us" section on Axxess's official page. This section typically contains forms or additional ways to contact them, to resolve inquiries promptly. The absence of a live chat interface might thus delay immediate back-and-forth.
