Axparis Phone Numbers and Emails

Customer Service:

  • +44 161 835 1419

Axparis Emails:

General Info
Legal
Media
Marketing Inquiries

Axparis Contact Information

Axparis Website:

Axparis Help Center:

Corporate Office Address:

Axparis
Unit 3, Trafalgar Business Park, Broughton Lane
Manchester, M8 9TZ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm

Edit Business Info

Axparis Rating Based on 2 Reviews

Rating details

1.0
more details
Exchange, Refund and Cancellation Policy
Warranty
Price Affordability
Advertised vs Delivered

Rating stats

Rating trend

Summary of Axparis Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Axparis Customer Service?

Return/ Replace Question:

  • “Returns”
  • “Return”

Request for Information Question:

  • “About a refund”

Refund Question:

  • “*** off waiting for refund”

Activation/ Cancellation Question:

  • “To cancel an order”

Account Question:

  • “I sent a dress back and would like my money put back in to my account please”

Other Question:

  • “Retur”
  • “Faulty item”
  • “Lost parcel”

About

Axparis Return Policy
If The User of company services are not completely satisfied with The User's purchase, simply return the item/s to The Company in their original condition with the labels attached. If The Client return The User's order within 14 days of receipt The User of Website will receive a full refund. Any orders returned after the 14th day will be issued with a voucher upon receipt of the return for the item cost to spend on the web site. Please note gift cards are non transferable. Shoes can only be returned if they have not been worn on a hard surface. Shoes must be returned within 14 days in their original boxes. If Shoes are received after the 14 day period, no refund will be given and they will be sent back to the delivery address on the order. Earrings are non-returnable items. Swimwear can only be returned if the hygiene seal is in place and has not been broken.
To read more: http://axparis.com/pages/return-policy
Axparis Delivery Policy
Once The Client's order has been shipped by Axparis's' warehouse team The Customer will receive a second email to let The Client know that The User's order is on its way to The User Please make sure when contacting customer service, that The Client of Axparis supply both The User's order number and tracking number as they will need this to locate The User on the system. Orders are dispatched Monday- Friday only. All next working day orders placed after 5pm on Friday will be dispatched Monday for delivery on Tuesday. All next working day orders placed on Saturday & Sunday will be dispatched Monday for delivery on Tuesday. Next working day orders are not delivered on Saturdays, Sundays or national bank holidays. To guarantee UK Next Working Day & Saturday Delivery orders must be placed before 5pm on the day of dispatch. SHOE ORDERS MUST BE PLACED BEFORE 3PM. To guarantee Next Working Day delivery and Saturday Delivery To Northern Ireland and Scotland orders must be placed by 3pm on the day of dispatch.
To read more: http://axparis.com/pages/delivery
Axparis Terms of Service
Welcome to AXPARIS.COM, by using this site and/or placing an order The User of company services agree to be legally bound by all terms and conditions contained in this "Terms of Use Agreement". Website will from time to time modify the terms of this agreement without notice to The Customer but The Company will post the changes here. The Customer's use of the site following any such modifications constitutes The User's agreement to the terms of the modified agreement. Please view Company's Privacy Policy which governs The User's visit to the site and also how Website use the personal information provided by The Client of Axparis The terms and conditions of Axparis's' Privacy Policy are incorporated herein and made a part of this agreement. Under the stated copyright laws The User of company services are prohibited from copying, reproducing, modifying, distributing, displaying or transmitting any of the contents of the site for any purpose.
To read more: http://axparis.com/pages/terms-conditions
Axparis Privacy Policy
Privacy matters AXPARIS recognizes the importance of Company's customers' privacy and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for Axparis's' web site. AX PARIS believes in protecting the privacy of its customers. The purpose of this privacy policy is to describe the kinds of information that The Company may gather about The Customer how Axparis may use that information; how Website protect it; when Website may disclose it; and the choices The User of Website have regarding The Client's information. By visiting the site, The Client of Axparis are consenting to the practices described in the current version of this privacy policy. If The Client have visited the site previously, please review the privacy policy again to be sure The Customer are familiar with its present terms. Recent changes to the privacy policy can be found below under Privacy Policy Changes.
To read more: http://axparis.com/pages/privacy-policy
Axparis reviews and complaints

Axparis is ranked 1485 out of 2733 in Footwear and Clothing category

Edit Description

Compare Axparis To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

DressLily
3460 reviews
1.8
Modlily
3424 reviews
1.4
Fashionmia
2816 reviews
2.7
Write a review
Do you have something to say about Axparis? What happened? What can we help you with?
Submit review Don't show this popup