Contact AXA Health Customer Service

Alternatives exist for individuals who prefer to use AXA Health email, depending on the nature of the inquiry. Other important addresses were noted. For technical matters, customers can send their concerns to webmaster@axahealth.co.uk. For anything legal regarding data protection, please write to data.protection@axahealth.co.uk. AXA Health email is not an immediate support contact, usually receiving responses in 2 to 3 working days. Therefore, it pays to provide as many details as possible related to your concern to ensure rapid follow-up.

The AXA Health corporate office is in Tunbridge Wells, Kent, UK. The official address is Phillips House, Tunbridge Wells, Kent TN1 2PL, United Kingdom. In cases of data protection matters, correspondence should be addressed to The Data Protection Officer, Phillips House, Crescent Road, Tunbridge Wells, TN1 2PL.

For quick help, AXA Health live chat is available Monday through Saturday between 08:00 and 20:00. On Sunday, AXA Health customer service is accessible between 09:00 and 17:00. It’s recommended to contact the support during these hours to get quick help. However, outside of these hours, clients can self support themselves

Online support is available on the AXA Health website. Customers can refer to FAQs or select the most relevant category according to their membership type on the "Contact Us" page. Memberships are classified into various kinds: those with a large business scheme (over 250 employees), small-medium business plans (fewer than 250 employees), personal members, or non-members. Depending on the selection, users are directed to the appropriate support team. Online chat is also available specifically for large business members during business hours; however, support for individual and small-medium business members may be limited.