Contact AWAL Customer Service

AWAL customer service welcomes emails from musicians and others because emails can form a written record of communication between the customer and the company. If you experience portal issues, email your concerns to portal@awal.com. For general information, send your questions to info@awal.com. If you encounter legal issues or have privacy inquiries, email privacy@kobaltmusic.com. Press representatives must contact the company via email at press@awal.com. Professionals will respond with an AWAL support email within 2 to 3 working days.

The AWAL address is the corporate office address: AWAL Digital Limited, 2 Canal Reach, London, England N1C 4DB, United Kingdom. The registered office is also in London but in another building at 1 Cousin Lane, London, EC4R 3TE. The addresses of other locations where you can make AWAL contact are on the website. These locations include the United States, Canada, and Australia. The USA office is at 23 E. 4th St., 3rd Fl., New York, NY 10003, USA. Canadians can visit the Canadian office at 180 John St., Ste 311/312, Toronto, ON M5T 1X5, Canada. Australians can visit the office at 160-164 Livingstone Rd., Level 1, Marrickville, NSW 2204, Australia.

The official AWAL website is an excellent tool to unlock information about the company. Open the website and click "Company" at the bottom of the homepage. You'll find addresses and information about offices such as 2 Canal Reach, London
, N1C 4DB, United Kingdom, 25 Madison Avenue, Floor 22, New York, NY 10010, United States of America, and 10202 W. Washington Blvd, Morita Building, 1st Floor, Culver City, CA 90232, United States of America. You also have direct links on the website to follow the company on Facebook, Instagram, Twitter (X), Spotify, YouTube, and TikTok. When you click on FAQs, you will find help for self-help.