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Contact AW Bridal Customer Service

AW Bridal Phone Numbers and Emails

Toll-Free Number:

  • (888) 553-8810
Call customer service
Send Message

Customer Service:

  • (559) 568-4336
  • (323) 880-1668

AW Bridal Emails:

Customer Service
Affiliate program
Media
Sales/ Reservations
For wholesalers
dropshipping@awbridal.com
Dropshipping
Is this your business?

AW Bridal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call AW Bridal is 5595684336. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call AW Bridal mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact AW Bridal?

Most Popular Number:

(888) 553-8810

There are several AW Bridal phone numbers, each published with its respective consultation hours. For instance, the helpline, (888) 553-8810, is available Monday through Friday from 9:00 AM to 5:00 PM PT. Clients calling (323) 880-1668 for information and help can reach out Sunday through Thursday from 5:00 PM to 1:00 AM PT to ensure a quick response. The AW Bridal contact number, (559) 568-4336, is also an active phone line to consult the customer care team for returns, exchanges, shipping, delivery concerns, order status, payments, and billing information.

Customers can use one of the two published emails to reach out to the agents for help. Those seeking to resolve general or technical concerns can contact AW Bridal customer service at service@cs.awbridal.com. For cooperations or media-related issues, use Social@awbridal.com to reach out to the relevant department. When doing so, it is essential to provide a clear subject line and elaborate on your problem as much as possible.

The company’s operational hours are not officially published. However, AW Bridal's customer service tries to handle user concerns efficiently. If the matter is complex, it can take relatively longer than usual to be addressed. Skipping important details when sharing your concern or submitting multiple requests regarding the same issue can also lead to delays. Hence, users must keep these factors in mind when contacting customer support.

To consult the user support team via the official website, open it in your browser and click Contact Us on the home page. Next, complete the online form by providing your name, email address, telephone number, and a detailed comment, and click Send to submit the request. In addition to the AW Bridal contact form, you will find department-specific helplines, emails, and links to follow the company on Facebook, Instagram, Pinterest, TikTok, and YouTube on the same page. Customers can also benefit from several online resources, including FAQs, size charts, order tracking options, and details on shipping and return policy on the website.

PissedConsumer Club

Contact Information

AW Bridal Website:

AW Bridal Help Center:

Corporate Office Address:

AW.Bridal Ltd.
25322 Jeronimo Road
Lake Forest, California 92630
United States

AW Bridal Rating Based on 1 Reviews

Rating details

1.3
more details
Advertised vs Delivered
Style and Design
Value for money
Price Affordability

Rating stats

Rating trend

Summary of AW Bridal Customer Service Calls

46 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AW Bridal?

Return/ Replace Question:

  • “Want to exchange for size larger”
  • “Exchange”
  • “Return”

Shipping and Delivery Question:

  • “Wrong size”
  • “Sent wrong size”
  • “Shipping”

Request for Information Question:

  • “They contacted me abt my order via email”
  • “Find out whats going on with my dress”
  • “How to return . can't log in or find guest check out”

Payments and Charges Question:

  • “Payment”

Product/ Service Question:

  • “The showroom isn't working properly on the website and I amgettingso frustrated I might not even have my bridesmaids order from you guys at this point. Please get back to me asap”

Other Question:

  • “My order”
  • “Ordered two of the same thing when I only need one”
  • “A mistake with the order”

Compare AW Bridal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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