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Contact Aviva Customer Service

Aviva Phone Numbers and Emails

Toll-Free Number:

  • (877) 248-4237
    American Depositary Receipt holders
Call customer service
Send Message

Investors/ Franchising:

  • (781) 575-4555
    American Depositary Receipt holders
  • +44 371 495 0105
    For Ordinary Or Preference Shareholders
  • +44 117 378 8361
    For Ordinary Or Preference Shareholders
  • +44 207 662 9950
    Investor Relations Team

Media:

  • +44 345 030 7041

Aviva Emails:

General Info
Investors/ Franchising
American Depositary Receipt holders, For Ordinary Or Preference Shareholders, Investor Relations Team, Notification Of Voting Rights And Major Interests In Shares
Jobs/ Career
Legal
Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Aviva Customer Service?

Most Popular Number:

(877) 248-4237
American Depositary Receipt holders
Total calls: 16 Issues resolved: 2 Last call: Oct 14, 2024
author avatar
PissedConsumer Reporter

Aviva phone number for American Depositary Receipt holders is 877-248-4237. You can call both this line or 781-575-4555 if you have questions about insurance, wealth or retirement programs and plans. If you are one of the Ordinary Or Preference Shareholders seeking support, contact Aviva customer support team by calling +44-371-495-0105 or +44-117-378-8361. As an alternative, you can also get in touch with the company via email or social media platforms.

Aviva email for complaints, feedback and general information about the company is corporatewebsite@aviva.com. If you are an investor, send your inquiry to one of the emails below depending on your status:
American Depositary Receipt Holders - citibank@shareholders-online.com
Ordinary Or Preference Shareholders - avivashares@computershare.co.uk
Investor Relations Team - ir@aviva.com
To connect with the legal department regarding privacy policy and other issues, send an email to dataprt@aviva.com. If you are seeking to get in touch with the PR department, drop an email to contactus@aviva.com

The company is headquartered in London. Aviva address is St Helens, 1 Undershaft, London, England EC3P 3DQ, United Kingdom. You can use this address to connect with the company via regular mail and to send any kind of correspondence. Besides its head office, Aviva also has 11 additional locations throughout the UK, North America, Europe, and Asia Pacific. To connect with a particular office, please visit the “Locations” page of the Aviva website.

Usually, Aviva customer support phone line is available Monday through Saturday from 8 am to 5 pm CST. The best day to call the company is Monday as the wait time at the beginning of the week is the shortest. However, please note that Aviva operation hours may vary depending on the location. Also, the company can be closed for a couple of days during the holiday season.

Aviva Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Aviva is 8772484237. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Saturday, while the shortest are on Monday.

  • People call Aviva mainly because of refund, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Aviva Website:

Aviva Help Center:

Corporate Office Address:

Aviva
St Helens, 1 Undershaft,
London, England EC3P 3DQ
United Kingdom

Aviva Rating Based on 2 Reviews

Rating details

1.3
more details
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
Reliability

Rating stats

Rating trend

Summary of Aviva Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aviva?

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “You all charged me double for one order”
  • “U charged me for no reason”
  • “Payment”

Product/ Service Question:

  • “My daughter was playing the game and took my $75 off my card and I'm trying to get it back”
  • “Life insurance”

Account Question:

  • “Account verification”
  • “Yall took money out of my account without my permission and i want it back”

Staff Question:

  • No customer service

Request for Information Question:

  • “I need help for a game you have.”

Other Question:

  • “Sort out, my husband’s UK As he will be 65 in January.”
  • “You took money from my bank”

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