The company offers various Aviva Canada phone numbers. As the general Aviva Canada contact number, the company has published its toll-free number as 1-866-692-8482. The Aviva customer service number 1-800-855-0511 is also the company's TTY number. You can reach the concierge assistance team via the business customer service number 1-888-827-7477. For claims, call 1-888-607-9410; for complaints and other feedback, please call 1-877-689-3634. The number for legal matters and privacy inquiries is 1-844-398-2009
The company welcomes emails because customers are more inclined to tell the truth about good or bad services in an email than what they share during a call. Aviva Canada's customer service department offers different email addresses for its various services and products. The Aviva Canada email address for business customers is avivapartnerservices.ca@aviva.com. The following Aviva Canada customer service email addresses are other popular addresses people use. For claims, direct your email to newgcsclaims@aviva.com. You can ask your Insurance skill questions in an email to askavivacanada@aviva.com. General information regarding risk management will be available if you've asked your questions in an email to riskmanagementcanada@aviva.com. You can even mail directly to the risk management solutions team at arms.canada@aviva.com. If you are part of a group involved in women creating a legacy, you can share or ask for information by emailing womencreatinglegacycanada@aviva.com. If someone is interested in a job or career at the company, send your CV to talent.canada@aviva.com. Use privacyoffice.ca@aviva.com or caprivacyofficer@aviva.com for legal-related issues and privacy inquiries. To reach the ombudsman, use ombuds.ca@aviva.com. , and report fraud at fraud.canada@aviva.com. The email address communications.canada@aviva.com is for the media. For general information, send your questions to the company’s customer service team at info@avivacanada.com.
The official Aviva Canada address is the street address of its corporate office. It is at 10 Aviva Way, Suite 100, Markham, Ontario L6G 0G1, Canada. You can make an appointment with a company representative during business hours, from 8 AM to 8 PM ET, Monday through Friday. Whether you work with an insurance broker or agent, Aviva Canada's insurance representatives can help answer questions about current coverage, policy changes, and more. The daily topics discussed with customers include adding or removing vehicles or drivers and updating the class of vehicle licenses.
Regarding property, you can discuss adding or removing property and modifying a property's coverage. During the discussions, you can also change your address or payment information. Customers sometimes request a Letter of Experience or a pink slip.
It is very common to use the Aviva Canada website as a tool to communicate with the company. To access the site and obtain information, scroll down to the bottom of the homepage. Choose the option that best fits your requirements. When you click on "Contact Us," you can, for example, make claim inquiries, file a complaint, report fraud and scams, and make billing inquiries. You can also activate links such as customer concerns, complaints, and Aviva branch offices.
