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Contact Avista Utilities Customer Service

How to Reach a Person at Avista Utilities

Verified Contact Information

Toll-Free Number:

  • 1-800-227-9187
    Residential customers
Call Now

Business Customer Service:

  • 1-800-936-6629
    Business customers

Investors/ Franchising:

  • 1-800-222-4931

Media:

  • 1-509-495-4174

General Info:

ask@myavista.com
Send Message

Avista Utilities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Avista Utilities Phone Number
1 (800) 227-9187
Average Calls duration
1 minute
Most Popular Avista Utilities Email Address
ask@myavista.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Activation/ cancellation, return/ replace, payments and charges
View full overview

How to Contact Avista Utilities Customer Service?

Avista Utilities provides several contacts to get in touch with company representatives for different types of customers. If you are a residential customer, call here: 800-227-9187. The company provides another support number for business clients: 800-936-6629. Do you have some hearing impaired? Dial 711. While detecting a gas leak or a downed power line, immediately contact the telephone number 800-227-9187. Also, there is a 24-hour media line that is available at the following company contact: 509-495-4174. Apply here with any media-related questions if you are a journalist or other media person.

Avista Utilities corporate office is located in the United States at the following address: Avista Corporation, 1411 E. Mission Ave. Spokane, Washington 99252-0001. Use it for sending bill payments. Also, there is another address: Avista Utilities Customer Service, MSC-34 P.O. Box 3727 Spokane, Washington 99220-3727. It is intended for receiving other correspondence, for example, those corporate-related papers that the company email doesn’t accept.
Make sure that you have written all significant data on the envelope correctly. Even due to a minor mistake in address, your letter may not reach the desired destination.

The company representatives receive customers during the following business hours: Monday through Friday from 7 a.m. to 7 p.m. GMT-5 and from 9 a.m. to 5 p.m. GMT-5 on Saturdays. So, keep it in mind when you plan to contact Avista Utilities customer service. If you are a media person, there is a media line whose representatives are ready to help 24/7. Since the business hours may change, check actual information on the official website by visiting the “Contact Us” page.

PissedConsumer Club

Contact Information

Avista Utilities Website:

Avista Utilities Help Center:

Corporate Office Address:

Avista Corporation
1411 E. Mission Ave.
Spokane, Washington ‍99252-0001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 am - 7:00 pm

Saturday: 9:00 am - 5:00 pm


Privacy Inquiries

MSC-18, PO Box 3727,

Spokane, WA 99220-3727

More contact details

Why Customers Call Avista Utilities?

Top Reasons of Customers Calls

  • Payments and Charges 25%
  • Customer Inquiries & Issues 25%
  • Activation/ Cancellation 13%
  • Return/ Replace 13%
  • Staff 13%
  • Account 13%

Payments and Charges

25%
  • "Payment"

Customer Inquiries & Issues

25%
  • "Get gas turned on"
  • "Not getting gas into our house?"

Activation/ Cancellation

13%
  • "To cancel service"

Return/ Replace

13%
  • "Change card # for my auto pay"

Staff

13%
  • "Moving service"

Account

13%
  • "Update account info and pay bill"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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