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Contact AvidXchange Customer Service

How to Reach a Person at AvidXchange

Verified Contact Information

Toll-Free Number:

  • 1-800-560-9305
Call Now
Send Message

Customer Service:

  • 1-662-245-1007
    AvidAscend Services

Report Fraud:

  • 1-833-734-0591

General Info:

  • 1-704-971-8170

Customer Service:

banktelsupport@avidxchange.com
AvidAscend Services
support@avidxchange.com

Legal:

privacy@avidxchange.com
Privacy Inquiries
legal@avidxchange.com

How to Contact AvidXchange?

Most Popular Number:

(800) 560-9305

Customers can call the AvidXchange customer service line, 1-800-560-9305, for general issues. This includes billing queries and technical issues. There is an alternative AvidXchange phone number, 1-662-245-1007. This is for circumstances when the primary hotline is not reachable. You can also dial 1-833-734-0591 for matters that need instant attention. You can also consider visiting the website or using the live chat option for quicker assistance from the support team.

The company’s help team offers different email addresses based on the type of request customers have. The AvidXchange email address to contact the support team for general help is support@avidxchange.com. If you need help with the company’s services, reach out to the company’s support team at banktelsupport@avidxchange.com. For legal concerns, there is another direct contact information. You can direct your emails to the AvidXchange office at legal@avidxchange.com. Customers are recommended to include relevant details when reaching out to get an effective response.

AvidXchange headquarters is located at 1210 AvidXchange Lane, Charlotte, NC 28206. This AvidXchange address should be used if you have to address customer service inquiries or other issues in writing. However, if you need immediate assistance, it is best to contact the relevant AvidXchange customer service department by phone or email. You can find the appropriate contact details on their official website to ensure your queries are directed to the right team.

The AvidXchange support team is available from 9 AM to 5 PM Monday through Friday for assistance. During these hours, customers can contact the support team with any inquiries they might have. Outside of these company’s hours, customers can use other contact options via email or an online support portal. However, once an email is sent, the team takes two to three working days to revert.

AvidXchange offers online support to assist with various payables-related concerns, including technical issues, invoice status updates, and payment inquiries. The AvidXchange customer care team is available to help address your needs efficiently. To get in touch, you can explore multiple contact options on their website or use the live AvidXchange chat feature for immediate assistance. Multiple helpful resources may provide customers with quick answers to common questions.

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Contact Information

AvidXchange Website:

AvidXchange Help Center:

Corporate Office Address:

AvidXchange, Inc.
1210 AvidXChange Lane
Charlotte, North Carolina 28206
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

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