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Contact AVID Center Customer Service

AVID Center Phone Numbers and Emails

Toll-Free Number:

  • (833) 284-3227
Call customer service

Customer Service:

  • (858) 380-4800

AVID Center Email:

Customer Service
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AVID Center Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • AVID Center Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call AVID Center is 8332843227. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.

  • People call AVID Center mainly because of activation/ cancellation, request for information and account.

View full overview ›

How to Contact AVID Center?

Most Popular Number:

(833) 284-3227
Total calls: 51 Issues resolved: 3 Last call: Sep 11, 2025

The AVID Center customer service phone number 1-833-284-3227 is a toll-free helpline to request information regarding products, services, and cards. Those consulting the business representatives for event registration, professional learning events, account access, and curriculum resources can dial the AVID Center support phone number 1-858-380-4800 for efficient assistance between business hours. These helplines are also best for learning about coaching and certification instruments, reporting, research, AVID STEM connections, account data management, and deletion. To ensure an efficient response call between AVID Center customer service hours.

A single AVID Center contact email, AVIDCare@avid.org, is available to consult for all matters. Users with general queries or those intending to submit feedback or complaints can relay their thoughts via this email address between business hours. After reviewing it, the company agent will take a few hours or days to respond. Since the reply is not prompt, emailing is comparatively less feasible than calling the AVID Center support phone number for urgent matters.

AVID Center's address for the company headquarters is 9797 Aero Drive Suite 100, San Diego, California 92123, United States. The company welcomes customers with critical and sensitive issues to consult the corporate office in person for better assistance. Sending a letter is also an option for those unable to arrive in person. However, that is only feasible if the matter is too complex to resolve online. Using the AVID Center contact email or the published helplines is a better option for general queries and concerns.

To reach the customer care team online, open the AVID Center website in your browser and click Contact Us on the homepage. This will direct you to a new page where you can fill out a form. Complete it by providing your name, organization, email, phone number, subject of concern, description, and inquiry type. It is important to note that all the fields in the form are required, and clients must provide complete information to receive an efficient response from AVID Center customer service.

PissedConsumer Club

Contact Information

AVID Center Website:

AVID Center Help Center:

Corporate Office Address:

AVID Center
9797 Aero Drive Suite 100
San Diego, California 92123
United States

AVID Center Rating Based on 5 Reviews

Rating details

2.9
more details
Price Affordability
Facilities and Services
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of AVID Center Customer Service Calls

70 TOTAL
CALLS
02:30 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AVID Center?

Request for Information Question:

  • “I need assistance on my ProTools.”
  • “Osy ment question”
  • “Can I put more money in my account”

Activation/ Cancellation Question:

  • “Pro tools doesn’t activate”
  • “Cannot activate pro tools”
  • “Cancel auto renew”

Cards Question:

  • “My card i order”
  • “Where's my money I had on my card”
  • “I need to get my money off my card have no card”

Account Question:

  • “Open a bank account”
  • “Need code for perpetual upgrade from ILOK version of Protools.”
  • “Redeem code”

Product/ Service Question:

  • “Made purchase having trouble”
  • “My protools is not working”
  • “Can't get program to work”

Payments and Charges Question:

  • “Billed”
  • “Payment”
  • “When are deposits made. My funds are due and are not on my card.”

Shipping and Delivery Question:

  • “I have not received my new card”
  • “My purchase was not received”

Return/ Replace Question:

  • “Want to change Pro Tool Studio substription to Purpetual”

Refund Question:

  • “Refund”

Staff Question:

  • “To talk to customer service instead of a computer”

Other Question:

  • “My avid is not reading for protools”
  • “When will my money hite today”
  • “I cant hear my recording”

Compare AVID Center Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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