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Contact Avantree Customer Service

Avantree Phone Numbers and Emails

Toll-Free Number:

  • (800) 232-2078
    San Jose, CA, US
Call customer service
Send Message

Customer Service:

  • +6 128 310 9897
    Australia
  • +3 317 634 0312
    France
  • +493 222 109 7297
    Germany
  • +39 069 480 3330
    Italy
  • +867 558 228 5022
    Shenzhen, China
  • +3 493 178 6261
    Spain
  • +44 208 068 2023
    United Kingdom

Avantree Emails:

Business Sales
Customer Service
Legal
Privacy Inquiries
affiliate@avantronics.com
Affiliates
Is this your business?

How to Contact Avantree?

Most Popular Number:

(800) 232-2078
San Jose, CA, US
Total calls: 82 Issues resolved: 2 Last call: Feb 19, 2025
author avatar
PissedConsumer Reporter

Avantree customer service phone number is 800-232-2078. Call this number to get in touch with the US office in San Jose. Avantree support representatives can provide you with information about available solutions for TV watching, group listening, super low latency and better sleeping, help you choose headphones, earbuds, hearing aids, radio or speakers, and other products. Also, Avantree customer care agents can address all kinds of consumer issues regarding shipping and delivery, refunds and returns, billing and warranty, and more.
If you would like to contact an Asian, Australian or European corporate office, please go to the “Contact Us” page to see the full list of Avantree contact details.

Avantree email address for customer service is support@avantree.com. If you seek to connect with the sales department, drop a line at sales@avantronics.com.
Would you like to learn more about affiliate programs? If so, send an email to affiliate@avantronics.com.
If you are a legal professional who needs to address privacy inquiries, shoot a note at privacy@mouseflow.com.

The company is headquartered in San Jose. Avantree corporate address is 6872 Santa Teresa Blvd., San Jose, California 95119, United States. Send your correspondence to the main office if you need to contact the company offline.
Besides its head location, Avantree has offices in China and the UK.

Avantree hours of operation depend on the location. For instance, Avantree support phone line in San Jose operates Monday through Friday from 9 am to 6 pm PST. To get information about the support schedule in other countries, please see the “Contact Us” page of the Avantree website.

Avantree website allows contacting the support team via an online form and live chat. To contact the company via the website, follow the “Contact Us” hyperlink at the bottom of the page and choose between the “Submit a Ticket” and “Live Chat” options. Also, you can book a call with an Avantree support agent by clicking the “Book a Call” button.

Avantree Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Avantree Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Avantree is 8002322078. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Avantree may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›
PissedConsumer Club

Contact Information

Avantree Website:

Avantree Help Center:

Corporate Office Address:

Avantree
6872 Santa Teresa Blvd.
San Jose, California 95119
United States

Other Info (opening hours):

Other Locations:

The 4th Floor, Yuepeng Building, No.1019 Jiabin Rd,

Luohu District, Shenzhen, 518002 China


3 Hagden Lane,

Watford, WD18 0HQ, UK

More contact details

Avantree Rating Based on 6 Reviews

Rating details

4.0
more details
Customer service
Style and Design
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is Avantree's Customer Service?

Janyce Vvo
Janyce Vvo
Feels Neutral | Jul 11, 2024

The only complaint I have is that I do not like having to try to communicate with someone who does not clearly speak English.

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Eviana Ssh
Eviana Ssh
Feels Satisfied | Apr 30, 2024

Super nice and knowledgeable

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Mischelle Pgn
Mischelle Pgn
Feels Satisfied | Apr 17, 2024

I called no one answered and I still have .my problem. Will try again.

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Sakina Sst
Sakina Sst
Feels Disappointed | Mar 16, 2024

Very disappointed.

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Juanell Fwb
Juanell Fwb
Feels Disappointed | Dec 20, 2023

Ok for original purchase. Somewhat of a hassle to be be able to get to get a simple charging cable for my headset.

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Tynika Har
Tynika Har
Feels Disappointed | Sep 25, 2023

I would very much appreciate a call back. My question was how do i save channels. Surfing will not allow this action. Please call 301 850 ****

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Summary of Avantree Customer Service Calls

84 TOTAL
CALLS
02:05 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Avantree?

Product/ Service Question:

  • “Head phones won't connect to new LG tv”
  • “Headphones not working”
  • “Headphone not working to hear tv I have a LG tv”

Request for Information Question:

  • “Tech question”
  • “Information on wireless headphones”
  • “Technical support”

Return/ Replace Question:

  • “Returned merchandise due to incorrect address”
  • “My replacement item doesn't work”
  • “Headphone replacement”

Refund Question:

  • “Refund”
  • “Refund Status”

Payments and Charges Question:

  • “Can't charge headset”

Shipping and Delivery Question:

  • “Have not received an invouce on my order”

Other Question:

  • “Follow up on banter head set”
  • “I only have sound on one side”
  • “Ear buds not pairing”

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