Contact Avantree Customer Service
How to Reach a Person at Avantree
Verified Contact Information
Toll-Free Number:
-
1-800-232-2078San Jose, CA, US
Customer Service:
-
+6 128 310 9897Australia
-
+3 317 634 0312France
-
+493 222 109 7297Germany
Business Sales:
sales@avantronics.com
Customer Service:
support@avantree.com
Legal:
privacy@mouseflow.com
Privacy Inquiries
Avantree Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Avantree Phone Number
1 (800) 232-2078
Average Calls duration
3 minutes
Most Popular Avantree Email Address
support@avantree.com
Issue Resolution Rate
Low (8% reported full resolution)
Avantree Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Avantree Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Avantree Phone Number | 1 (800) 232-2078 |
| Average Calls duration | 3 minutes |
| Most Popular Avantree Email Address | support@avantree.com |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Avantree Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, request for information and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Avantree | First and last name, phone number or email |
Contact Information
Avantree Website:
Avantree Help Center:
Corporate Office Address:
Avantree
6872 Santa Teresa Blvd.
San Jose,
California
95119
United States
Other Info (opening hours):
Other Locations:
The 4th Floor, Yuepeng Building, No.1019 Jiabin Rd,
Luohu District, Shenzhen, 518002 China
3 Hagden Lane,
Watford, WD18 0HQ, UK
Summary of Avantree Customer Service Calls
93
TOTAL
CALLS
CALLS
02:42
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Avantree?
Product/ Service Question:
- “Both sets of headphones will not connect while watching a streaming channel”
- “Setup not working”
- “Head phones will not connect to TV”
Request for Information Question:
- “Support partially bind”
- “Trouble with my ensemble wireless. I want to speak to a human”
- “Tech question”
Return/ Replace Question:
- “Replacement headphones”
- “Returned merchandise due to incorrect address”
- “My replacement item doesn't work”
Refund Question:
- “Refund”
- “Refund Status”
Payments and Charges Question:
- “Can't charge headset”
Shipping and Delivery Question:
- “Have not received an invouce on my order”
Other Question:
- “Follow up on banter head set”
- “I only have sound on one side”
- “Ear buds not pairing”
Compare Avantree Customer Service To
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Avantree