Avanset - Horrible Customer Service

1 of 5 Avanset reviews

Horrible Customer Service, I have 3 days trying to contact the support to fix one problem they have with my subscription and continuous wait for an answer.Alexander just reply all my emails saying Sorry for the inconvenience, send me the invoice but nothing happen I almost fail my exam because I cannot study thanks the bad service from this developer and support.

I sent a lot emails requesting help contact@avanset.com or support@avanset.com and nothing has been solved. horrible, horrible horrible.

They need to start thinking in better customer support.They take the payment but not activate the subscription, I bought 3 times the subscription and until now I am not get any answer neither my subscription.

This review is a subjective opinion of a user.
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Value for money
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Style and Design
Privacy and Data Security
Diversity of Products or Services
Billing Practices
Customer service

  • What I liked
    • N a
  • What I disliked
    • Poor customer service

Reason of review:
Order processing issue
Preferred solution:
Full refund
Monetary loss:
Product or service
Avanset Vce Exam Simulator
Review category
review #938396

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1 of 5 Avanset reviews

Oct 18, 2016 #1228462

You couldn't study while awaiting a reply from this company? Wow that's some amazing procrastinating skills while trying to blame others right there!

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