Skip to content
Write review For Business
  • Login

Contact AvalonBay Communities Customer Service

AvalonBay Communities Phone Numbers and Emails

Toll-Free Number:

  • (833) 605-4293
Call customer service
Send Message

Customer Service:

  • (877) 282-6246
    AvalonBay
  • (703) 317-4740
    Retail
  • (703) 329-6300

AvalonBay Communities Emails:

Customer Service
AvalonBay, Retail
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact AvalonBay Communities?

Most Popular Number:

(833) 605-4293
author avatar
PissedConsumer Reporter

While contacting AvalonBay Communities customer service for help, use any one of these relevant AvalonBay Communities phone numbers, depending on your needs. For all customer inquiries, the toll-free number AvalonBay Communities contact is 1-833-605-4293, with the dedicated service line calling for general service at 1-877-282-6246. Other lines include the main AvalonBay contact at 1-703-317-4740 and retail support at 1-703-329-6300. Customers will be served on time over their operating days, Monday to Friday, between 9:00 AM and 5:00 PM ET.

AvalonBay provides numerous email addresses to facilitate the answering of specific inquiries. For regular customer service issues, AvalonBay Communities email customercarecenter@avalonbay.com or retailsupport@avalonbay.com for retail inquiries. You can also query investor_relations@avalonbay.com for investor relations or franchising. For specialized queries for AvalonBay customer service, including legal matters, contact them at AvalonBay email dmca-contact@avalonbay.com for DMCA inquiries and privacy@avalonbay.com for inquiries about privacy issues. Inquiries for the media go to media_relations@avalonbay.com or socialavalon@avalonbay.com, whereas technical issues will likely go to webmaster@avaloncommunities.com.

AvalonBay Communities Inc.'s corporate office is at 4040 Wilson Blvd., Suite 1000, Arlington, Virginia, 22203, United States. The AvalonBay Communities address serves as a headquarters coordinating the activities for all the residential and retail properties. As the AvalonBay Communities headquarters, this place is the one-stop destination for all customers to get their queries resolved in person.

The AvalonBay website has a "contact us" option that lets you submit inquiries through an online form in a friendly and simple manner. Some other basic information that you will need to provide is your full name, email address, phone number, and account number if you have one. The form also lets you select your preferred time for a follow-up from a range of options. Of course, the AvalonBay website can help you indicate whether your question is regarding the early termination of your lease, what reason you are contacting them (billing questions, investor relations, or general inquiries), and whether it is about the particular AvalonBay community the person resides in. Once you finish the form, hit "Submit," the AvalonBay customer care team will work on your request and look forward to responding."-personal information submitted there will be guarded under AvalonBay's privacy policy, thus no risk of exposure."

AvalonBay Communities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call AvalonBay Communities is 8336054293. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday and Tuesday. The average call time is 10 seconds.

  • People call AvalonBay Communities mainly because of staff, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

AvalonBay Communities Website:

AvalonBay Communities Help Center:

Corporate Office Address:

AvalonBay Communities Inc.
4040 Wilson Blvd., Suite 1000
Arlington, Virginia 22203
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm ET

More contact details

AvalonBay Communities Rating Based on 3 Reviews

Rating details

1.2
more details
Customer service
Advertised vs Delivered
Value for money
Price Affordability

Rating stats

Rating trend

Summary of AvalonBay Communities Customer Service Calls

6 TOTAL
CALLS
00:10 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AvalonBay Communities?

Payments and Charges Question:

  • “Billing”

Request for Information Question:

  • “Enquiry about apartment”

Staff Question:

  • “Customer service”

Other Question:

  • “Chg”
  • “Hiring positions”
  • “Unhappy renter”

Compare AvalonBay Communities Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about AvalonBay Communities? What happened? What can we help you with?
Submit review Don't show this popup