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Well I left my car with AutoNation for servicing on Monday morning at 7:00 a.m. I was told I would receive a text from someone that day apparently this is how they choose to communicate with customers .

I never received a text at all and now here it is Tuesday and I still have not heard from them. I have requested for management to call me still have not been contacted. So overall experience with AutoNation has been extremely terrible they tell you one thing they do not follow up with what they say they're going to do, they don't even have a working phone number to reach anyone. My vehicle is currently in the possession of this company and I can't even figure out what's going on so I have no choice but to take a taxi to physically go and check to see what's going on.

On top of everything your service chat box keeps sending you phone numbers that do not work. I will never ever recommend the service to anyone.

I will actually do the total opposite. Avoid this company at all cost.

User's recommendation: Go elsewhere if you want good service.

Preferred solution: Apology.

AutoNation USA Pros: Offer customers coffee.

AutoNation USA Cons: Customer service dose not exist here.

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